Shopping for Experiences, Not Products: A Primer on Retail Customer Experience in the Experience Economy
InMoment XI
AUGUST 15, 2022
And that’s why the retail customer experience is more important than ever before. Andrew Park, Vice President of Customer Experience Strategy & Enablement at InMoment, sat down with The Retail Focus Podcast to break down: Where customers’ expectations have been Where they’re going What retailers can do to keep up with it all.
Let's personalize your content