5 Key Technologies for the Future of Digital Customer Service
NICE inContact
AUGUST 2, 2019
So, when you do integrate digital customer service technology , you’ll want to be thinking about the future of the technology, its agility and flexibility, and the development of your business. 4) Powerful CRM. CRM is one of the most important tools that customer service agents can have at their fingertips. 1) Live Chat.
Let's personalize your content