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Driving the Future: Integrated CX in Automotive Customer Journeys

InMoment XI

It’s driven, in part, by product innovation. At the same time, we’re seeing a massive shift in the way consumers want to browse and buy vehicles. For example, an organization can analyze purchase history and other interaction data to make a prediction about when a customer will be in the market for a new vehicle.

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Loyalty trends for 2022, and imperatives through 2030

Currency Alliance

There certainly are important topics (trends maybe) that are getting a great deal of attention from loyalty marketers, and we will list them below, but knowing what is becoming popular in one part of the world, or in a specific industry, shouldn’t have much influence on what your company should focus on in 2022.

Loyalty 52
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Market Research Uncovers First Mover Opportunities

NetBase

Identifying a new category is exciting, particularly when market research uncovers a first mover opportunity and your brand is ready to capture it. Let’s see how consumer and market intelligence reveals these instances, and a few brands that have been nimble enough to take advantage of key insight. The First Mover Club.

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How sustainability is reshaping relationships with consumers and clients

Think Customers

Recent findings from ING , stressed the repercussions of organizations who turn a blind eye to the market’s growing environmental concerns. Microsoft pledged to be carbon negative by 2030 and by 2050 it will remove the entirety of its carbon emissions since its founding in 1975. Going beyond purpose.

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Five Consumer Forces Shaping Move

C Space

Five Consumer Forces Shaping Move. And yet, the next stage in the cycle is inevitable as we move “outward” – emerging through this cycle with a greater sense of intention, innovation, inclusion and inspiration for what we can make possible. Consumers WANT to act – but don’t know how. We believe that’s the wrong question.

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The Top 8 Innovative Retail Experiences in San Francisco

Hero Digital

Whether it’s the diminishing market cap of Macy’s on par with the worth of its real estate holdings or the power of Amazon to crush competition across sectors, many analysts posit that retail is dead. Omnichannel innovation is now required for all brands in the industry, from direct-to-consumer startups to traditional behemoths.

Retail 40
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Renewable energy: Strategizing a better, more sustainable world [Report]

Clarivate

The world’s sustainability challenges provided the impetus for our new report, A study of energy in transition: the role of research and innovation in the world’s shift to sustainable energy sources. Sustainability – a shared, global imperative. Focusing on sustainable energy sources.

Report 52