BirdEye

NOVEMBER 9, 2023

It’s like using a treasure map that guides you straight to the heart of your customer’s thoughts and experiences. These platforms handle feedback, connect with customers, enhance services, and guide your company to success. Check out our pricing today!

Insurance 110

Insurance Financial Feedback Consumers 110

BirdEye

MAY 5, 2023

Instead, they leverage online directories, guest blogging, and word-of-mouth campaigns for maximum impact. Top 16 free advertising sites Below are the top 18 free advertising sites that can help your company reach a wider audience and increase your brand visibility in 2023.

Advertising 98

Advertising Automotive Retail Sales 98

BirdEye

JULY 24, 2023

Common challenges and solutions when doing customer feedback analysis Dos and don’ts of customer feedback analysis Use of AI in customer feedback analysis Best customer feedback analysis tools in 2023 FAQs on customer feedback analysis Improve your performance with Birdeye Insights What is customer feedback analysis?

Analysis 98

Analysis Feedback Social Media Net Promoter Score 98

BirdEye

APRIL 19, 2023

You can start with small business ideas from home and build up as you gain more customers and revenue. Best small business ideas for 2023 Now that you have an idea of how to start a small business, it’s time for the fun part, figuring out what business to start. But first, let’s go over what makes a small business idea worth pursuing.

Social Media 97

Social Media Consulting Ecommerce Financial 97

BirdEye

MAY 9, 2023

One of the best methods to ensure your customers can easily promote your business is to create an incentivized referral card program. And if you are wondering how to do that, this blog post explores everything you need to know about referral card ideas and creating referral cards for your business. Book a demo today!

Rewards Programs 98

Rewards Programs Fashion Social Media Tools 98

BirdEye

FEBRUARY 15, 2024

In this blog, we’ll delve into the latest online review trends, insights, and strategies to help you paint a detailed picture of consumer behavior and use it to your advantage. Overall industry trends The landscape of online reviews witnessed notable growth and engagement in 2023, reflecting its increasing influence on consumer behavior.

Automotive 110

Automotive Healthcare Hospitality Retail 110

BirdEye

JUNE 22, 2023

Each customer you target comes with unique temperaments, making a one-size-fits-all approach ineffective. And that is why it is important to understand the different types of customers before designing a marketing strategy. The post 10+ types of customers to know in 2023 appeared first on Birdeye Customer Experience Management.

Case Study 98

Case Study Social Media Loyalty Brands 98

SurveySensum

OCTOBER 23, 2023

This includes limited integrations, expensive, tacky predefined templates, limited survey customization options, a confusing setup, and many more. But doing a detailed comparison is a time-consuming process which is why this blog provides you with a list of the top 9 GetFeedback alternative tools. Why Look For GetFeedback Alternative?

NPS 52

NPS Multi-Channel Survey Feedback 52

BirdEye

SEPTEMBER 11, 2023

However, most businesses today struggle with the sheer volume of customer feedback that they get across channels and locations. While processing vast data is challenging, leveraging Artificial Intelligence (AI) for customer feedback management can be a significant advantage.

Feedback 58

Feedback Management Social Media How To 58

BirdEye

MARCH 24, 2023

Building an audience on the platform will lead to more customer insight. Write blogs that educate your audience about your company and boost consumer confidence in your brand. The more potential customers know about your brand, the more comfortable they will interact and allow you to learn about their needs.

Return on Investment 98

Return on Investment Social Media Sales Metrics 98

BirdEye

AUGUST 31, 2023

This blog explores how to leverage Facebook Shops to boost revenue faster. The post The ultimate guide to Facebook Shops in 2023 appeared first on Birdeye Customer Experience Management. It is becoming one of the must-haves for retail businesses. Table of contents What are Facebook Shops?

Social Media 58

Social Media e-support Advertising Comparison 58

BirdEye

AUGUST 22, 2023

Surveys are essential to understanding customer requirements, sentiment, and pain points and discovering new opportunities. This blog post explores product surveys and equips you with the top product survey questions to use in 2023. Better your Business with Customer Feedback Want to see the impact of Birdeye on your business?

Survey 52

Survey Net Promoter Score Customer Satisfaction User Experience 52

BirdEye

MARCH 15, 2023

In this blog post, we’ll dive into the latest social media demographics, including the average age of social media users for each platform and what these insights mean for your brand’s social media presence. Below are some of the emerging social media platforms that are gaining popularity in 2023.

Social Media 52

Social Media Data Entertainment Groups 52

SurveySensum

OCTOBER 11, 2023

But that’s not all; this blog will also explore other aspects such as AskNicely’s alternatives, competitors, and shortcomings. Customer Review Source Pricing You just have to pay for the number of responses you want and its basic plan starts at $99/month. Why look for AskNicely alternatives?

Analytics 52

Analytics Net Promoter Score Survey NPS 52

Lumoa

APRIL 28, 2024

More than 80% of business leaders see customer experience as a growing priority in 2024. If you’re reading this blog post, you are probably one of them. But how can you support your customers on all the different channels they reach out on and offer a personalized yet unified response?

Self Service 208

Self Service Customer Journeys Analysis Feedback 208

BirdEye

DECEMBER 25, 2023

These pages can confuse your customers and hurt the online reputation management you’ve worked so hard to build. In this blog, we dive into a topic that might seem niche but is incredibly important for any brand on Facebook. Let’s get your Facebook page management in order! Enter the page details and submit.

How To 58

How To Social Media Report Management 58

BirdEye

NOVEMBER 21, 2023

Juggling creative expression with the practicalities of project management and client interactions adds complexity. This blog stands apart as a non-overwhelming guide, no-fluff, just actionable insights, offering a streamlined approach to interior design marketing. What are the latest interior design trends in 2023?

Marketing 110

Marketing Social Media Advertising Tips 110

BirdEye

MAY 3, 2023

In this blog, we’ll share some strategies for setting effective marketing objectives to reach your desired results. Increasing influencer impressions by 50% by July 2023. Additionally, linking to other websites or creating blog content are a few more ways to increase website traffic and improve brand awareness.

Strategy 98

Strategy Marketing Social Media Net Promoter Score 98

BirdEye

JANUARY 25, 2024

In 2023, the digital landscape witnessed a revolution, and Google Business Profiles (GBPs) were at its heart. From cozy corner cafes to towering corporate offices, Google Business Profiles have become the arena where businesses compete for visibility and connect with their customers like never before.

Automotive 58

Automotive Hospitality Healthcare Retail 58

BirdEye

JANUARY 25, 2024

According to our data: Businesses received an average of 66 new Google reviews per location in 2023. Be sure to post product imagery, blogs, videos, and other forms of content to keep your followers engaged. The post How to boost your brand with automated review sharing appeared first on Birdeye Customer Experience Management.

Social Media 110

Social Media Brands How To Multi-Channel 110

BirdEye

MAY 3, 2023

This blog post deals with everything you need to know to leverage the right channels and boost your business revenue. Content marketing It is 2023, and content is definitely still king. of marketers will invest in content marketing in 2023. Table of contents Understanding marketing channels (what is it?)

Marketing 98

Marketing B2C Social Media Multi-Channel 98

BirdEye

OCTOBER 12, 2023

By generating personalized responses and continuously monitoring feedback, businesses can mitigate the damage caused by negative customer reviews and use them as catalysts for improvement. This blog has the 7 strategies for managing negative customer reviews. Table of contents What is a negative customer review?

Feedback 58

Feedback Consumers Customers User Experience 58

BirdEye

JANUARY 25, 2024

In 2023, the digital landscape witnessed a revolution, and Google Business Profiles (GBPs) were at its heart. From cozy corner cafes to towering corporate offices, Google Business Profiles have become the arena where businesses compete for visibility and connect with their customers like never before.

Automotive 52

Automotive Hospitality Healthcare Retail 52

BirdEye

NOVEMBER 10, 2023

Our recent webinar, aptly titled, ‘Efficiency Unleashed: Streamlining customer communications using AI,’ for Birdeye VIEW 2023, unveils a real-life success story that demonstrates the incredible impact of AI. The blog post explores how Genesis Counseling Center harnessed the capabilities of Birdeye. The result?

Communication 58

Communication Chatbots Conference Customers 58

BirdEye

OCTOBER 30, 2023

So, if you’re looking for a winning strategy to elevate your business’s local prominence, this blog has you covered! Leverage video content For an in-depth understanding of how to apply these to your marketing strategy, Read the blog or jump to your desired section from the table of contents: What is local social media marketing?

Social Media 58

Social Media Marketing Advertising Video 58

SurveySensum

APRIL 21, 2023

This includes weak customer support, limited integrations, and a steep learning curve. This blog discusses the 15 best Formstack alternatives, examining their features, pros, cons, and pricing to help you choose the right tool for your business. 5) Yes Yes End-to-end customer support (line chat, emails, blogs, etc.).

Survey 52

Survey Multi-Channel Analysis Tools 52

BirdEye

AUGUST 28, 2023

And that’s even more true in a market that experiences rapid growth and constant change. In this blog, you will learn actionable steps to create an irresistible social media profile for your business. Why building a strong social media profile is important in 2023? Why building a strong social media profile is important in 2023?

Social Media 52

Social Media Strategy Entertainment Multi-Channel 52

SurveySensum

OCTOBER 10, 2023

This includes managing contact lists, tracking customer attributes, difficulty setting up web surveys, tracking customer attributes, lack of advanced reporting, etc. So, with this blog, we have mined the top 9 Delighted alternatives by examining their features, pros, and cons. Why Look For Delighted Alternative?

Knowledge Base 52

Knowledge Base Multi-Channel Survey Feedback 52

BirdEye

AUGUST 7, 2023

13 Auto repair marketing strategies you should check out Strategies to retain existing customers Trends in auto repair marketing in 2023 What are the best platforms for advertising auto repair services? Visibility: Cement your auto repair shop in customers’ minds. Why is marketing for the auto repair business important?

Strategy 52

Strategy Sales Marketing Social Media 52

BirdEye

SEPTEMBER 29, 2023

The existing Google Merchant Center has helped businesses upload their products, manage the listings, and run product ads for many years. This blog post explores everything you need about the Google Merchant Center Next and what to expect in the coming update. Table of contents What is Google Merchant Center Next?

e-support 58

e-support Connections Chatbots Report 58

SurveySensum

OCTOBER 17, 2023

So, to ensure long-term success, NBFCs should focus on improving customer satisfaction, which should go beyond mere transactions. And for this, they are required to understand the importance of gathering and analyzing customer feedback. But before that, let’s first understand what an NBFC customer feedback tool is.

Feedback 52

Feedback Tools Management Knowledge Base 52

BirdEye

FEBRUARY 21, 2023

To learn how to attract more engagement for your Facebook posts, check out our blog post How to get more Facebook likes: 12 tips that really work. Check out our blog post, How to get verified on Instagram with the blue check mark , to make it happen sooner than later. YouTube statistics General stats As of 2023, there are about 2.6

Social Media 98

Social Media Marketing Advertising Video 98

BirdEye

APRIL 6, 2023

If you’re passionate about starting a new business in 2023, here’s a list of business opportunities to explore. Freelance writers generate a wide range of content, from blog posts to ebooks and even ghostwriting speeches. However, it requires a leap of faith, careful planning, and prudent decision-making traits to be your own boss.

Insurance 98

Insurance Social Media Transportation Consulting 98

BirdEye

OCTOBER 11, 2023

Customer experience can be vital in helping businesses grow and scale faster. Investing in processes and tools that contribute to customer delight significantly impacts the bottom line. It’s essential to understand all that stuff when trying to create an exceptional customer experience.

Sales 110

Sales Social Media Customers Multi-Channel 110

BirdEye

MAY 19, 2023

Today’s companies are making great use of customer data science and earning twice as much. Feedback loops are the key to collecting customer data and transforming it into actionable insights. As of 2023, Netflix has over 232 million subs c ribers. Table of contents What’s a feedback loop? And it’s working.

Examples 52

Examples Feedback Net Promoter Score Effort Score 52

BirdEye

DECEMBER 28, 2023

billion in 2023 and is forecasted to reach around USD 13 billion by 2032 , growing at a CAGR of 20.8%? This blog covers everything you need about geofencing marketing and how to tap into local customers and establish your authority. Table of contents What is geofencing marketing?

Marketing 58

Marketing Advertising Social Media Tips 58

BirdEye

JULY 11, 2023

And that compels customers to take action and engage with your brand on social media. This blog post covers the basics of Instagram captions with examples to get you started on your Instagram marketing journey. Keep this tutorial about Instagram captions handy, and let Birdeye help you manage yours.

Social Media 40

Social Media Video Examples Brands 40