Storyminers

JULY 6, 2020

Arie’s industry specialties include: Financial Services, Credit Card, Consumer Lending, Retail, Internet, Telecommunications, and other services companies. A Renaissance Golf Resort, MI, recognized as one of the World’s Best Hotels by Travel+Leisure magazine. Chip Bell is a highly sought-after keynote speaker and a prolific writer.

Customer Experience 130

Customer Experience Customer Service Social Media Consulting 130

Currency Alliance

NOVEMBER 14, 2019

The overarching loyalty trend of 2020 will continue to be brands getting to grips with digital transformation. 2020, however, seems likely to be the year in which stars align for a more profitable, productive and open future for loyalty. So, with that context, what will be the top loyalty trends in 2020? Some stars are sticks.

Loyalty 40

Loyalty Trends Loyalty Programs Hotels 40

Eptica

APRIL 1, 2020

Date: Wednesday, April 1, 2020 Author: Steve Nattress What will customer self-service look like in 2025? Published on: April 01, 2020. Author: Steve Nattress Self - service is already a key part of delivering the customer experience that today’s consumers expect.

Self Service 75

Self Service Knowledge Base ROI Hotels 75

Grade.us

FEBRUARY 4, 2020

Doing local SEO right can triple or quadruple your ROI. This is still a critical element to a seamless and successful consumer journey.” Want to steer your reviews in an especially helpful direction this 2020? Local SEO for Hotels. Google My Business is packed with features for hotels. Why not your hotel?

How To 23

How To Hotels Healthcare Automotive 23

Currency Alliance

MARCH 30, 2022

At many businesses, however, loyalty teams still attract relatively few resources compared to the ROI that loyalty can deliver when best-practices are observed. Innovating with scant resources. In recent years, brands have invested more in loyalty. Loyalty departments have not always had easy relationships with CFOs and CEOs.

Loyalty 52

Loyalty Loyalty Programs Resources Airlines 52

Currency Alliance

FEBRUARY 26, 2019

Customer data: maximize ROI. You can see this in the Gartner CMO survey: Loyalty marketing has traditionally suffered from the difficulty in measuring ROI (especially in the short-term). Choice Hotels’ Smart Privilege scheme is another good example. Choice Hotels introduced a Book. Maximize ROI from Customer Data.

Loyalty 45

Loyalty Strategy Loyalty Programs Hotels 45

Currency Alliance

OCTOBER 29, 2019

The following quote baffles my mind: According to IRI Worldwide, 74% of consumers globally choose a store based on its effective loyalty programme.[i]. If 74% of consumers choose a store based on their loyalty program, then why do few loyalty programs have more than 25% of their customers participating? The answer is simple.

Loyalty 40

Loyalty Loyalty Programs How To Hotels 40

Currency Alliance

NOVEMBER 17, 2020

If 2020 has taught us anything it is that diversification (or luck from being in the right sector) can be a lifeline. In November 2019 when we published the Top Trends for 2020 , we could not have known about the Covid-19 pandemic. The gap between winners and losers will widen significantly in 2021.

Loyalty 52

Loyalty Trends Loyalty Programs Travel 52

Grade.us

JANUARY 12, 2021

Travel and Hotel. Northwestern University's Spiegel Research Center analyzed 57,000 reviews from anonymous consumers and 65,000 reviews from verified buyers of more than 13,500 unique products in diverse categories. According to a recent survey, 45% of consumers are likely to check reviews on Yelp before visiting a business.

Advertising 35

Advertising How To Social Media Connections 35

Currency Alliance

OCTOBER 27, 2017

The CFO will obviously have something to say about this, but we are confident a strong business case can be made that restricted liquidity damage long-term program ROI. Fortunately for consumers, governments promote ´liquidity´ in the long-term by ´opening-up´ the technology after a period of time (the patent cliff).

Loyalty 45

Loyalty Customer Engagement Engagement Loyalty Programs 45

Currency Alliance

FEBRUARY 10, 2020

To see how valuable these partnerships could be, with proper data sharing, consider a partnership with a hotel. But if it then emerges that the customer has made an expensive hotel booking, that might suggest they save in order to splash out once in a while. Town Lodge Hotels. consumer goods (Fitbit). Net Florist.

Loyalty Programs 52

Loyalty Programs Loyalty How To Hotels 52

Wired and Dangerous

MAY 25, 2021

We will charge a per diem fee of not less than $200 per day or our then current rate (Travel, car rental hotel and food expenses for corporate trainers are to be paid by franchisee) Owner and operator of more than one franchise unit. I received this email today April 13, 2020. Is Microsoft doing this or is it a scam.

Insurance 91

Insurance Policies e-support Government 91