What’s the State of Work-at-Home in Customer Care in 2017?
BlueOcean
MARCH 20, 2017
The virtual classroom of 2017 is a thing of beauty. The post What’s the State of Work-at-Home in Customer Care in 2017? Essentially, this means working solo within a separate work area to see how well the agent performs working “alone” and if they even enjoy it. The Virtual Classroom. Is It Enough? Let’s chat.
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