InMoment XI

MARCH 6, 2015

Is customer experience of equal importance across all markets? In this short video, Stephan Thun, CEO of MaritzCX EMEA, discusses customer experience in the context of different markets across the world. You can watch it below. Look out for more next week when we ask Stephan if discounting is killing loyalty.

Video 200

Video Marketing Customer Experience Loyalty 200

InMoment XI

MARCH 6, 2015

Is customer experience of equal importance across all markets? In this short video, Stephan Thun, CEO of MaritzCX EMEA, discusses customer experience in the context of different markets across the world. You can watch it below. Look out for more next week when we ask Stephan if discounting is killing loyalty.

Video 200

Video Marketing Customer Experience Loyalty 200

Forrester's Customer Insights

NOVEMBER 22, 2019

Video has incredible power for B2B marketing and sales to deliver lots of information in a small, engaging package. Join me and my colleague Cheri Keith at TechX for our session, “Switched On: Four Must-Have Video Technologies,” to find out how to supercharge your campaigns.

B2B 64

B2B Video Sales Marketing 64

InMoment XI

DECEMBER 14, 2022

You can also find the video recordings off the XI Café Podcast on our YouTube channel! In the first episode of the XI Café Podcast we’re talking to legalsuper ’s CX Insights and Service Design Lead, Eslam Afifi. More of a visual person? No worries.

Tourism 493

Tourism Data Government Financial 493

InMoment XI

JANUARY 18, 2023

The XI Café Podcast was created so that CX program owners around the world could join the conversation and learn from global businesses and industry experts about the latest experience improvement innovations in technology and research services, industry and market expertise, and customer (CX) and employee (EX) engagement best practices.

Voice of Customer 493

Voice of Customer Consulting Video Innovation 493

InMoment XI

JANUARY 4, 2023

The XI Café Podcast was created so that CX program owners around the world could join the conversation and learn from global businesses and industry experts about the latest experience improvement innovations in technology and research services, industry and market expertise, and customer (CX) and employee (EX) engagement best practices.

Engagement 439

Engagement Customer Engagement Video Innovation 439

Confirmit

FEBRUARY 16, 2018

In this short video, Market Research experts from Confirmit and the industry discuss some of the new approaches, methodologies and technologies being used to drive the market forward. Market Research Videos. How to harness rich media to achieve greater depth and context.

Video 45

Video Marketing Social Media Study 45

Experience Investigators by 360Connext

MARCH 26, 2024

Venture further into the realm of engagement with us as we spotlight the trend of shoppable video content. The potential for B2B markets to embrace this trend sparks a thought-provoking discussion. Additionally, we unpack expectations for New York state’s first chief customer experience officer.

Banking 178

Banking Advertising ROI B2B 178

Forrester's Customer Insights

SEPTEMBER 20, 2021

Over the past year and a half, we’ve been building out our coverage of the video game market, specifically on how enterprises can model their strategies to take advantage of innovation (see Level Up Your Cloud Strategy With Video Game Innovation and Lessons From Gaming: Lead With Cloud, Continuous Improvement, And Innovation).

Video 26

Video Trends Marketing Innovation 26

Influitive

JANUARY 5, 2017

B2B marketers can be pretty vain. With that in mind, we decided to create a fun video marketing campaign to get people talking—or shall I say, “singing”—about vain marketers. All they usually do is talk about how great their products or services are… instead of letting their customers say it for them.

Video 63

Video Marketing B2B Customers 63

Win the Customer

MARCH 3, 2016

So let’s cue the video marketing tool. For both the consumer and merchant alike, the video packs a huge punch for a small mechanism. What makes videos so attention-capturing? Words only do so much, yet videos offer the chance for consumers to see and hear about the product. Any insight is beneficial insight.

Video 52

Video Customer Experience Marketing Social Media 52

Confirmit

MAY 8, 2017

Every day, consumers watch and create videos, send WhatsApp audio messages and take selfies. According to the 2016 Ericsson Mobility Report, video content will account for 70% of all mobile traffic by 2021, which represents an increase of 55% over the next 5 years. Market Research Webinars.

Video 40

Video Marketing Survey Study 40

Oracle

JULY 18, 2019

At Oracle Modern Customer Experience 2019, Kevin Gee, Senior Director of Modern Marketing Business Transformation at Oracle met with Matt Heinz, President of Heinz Marketing and discussed how B2B companies can connect better with buyers by building a relationship between sales and marketing. The value of account-based.

B2B 53

B2B Sales Video Marketing 53

CSM Magazine

APRIL 18, 2024

It’s a cloud-based delivery model that allows businesses to add real-time communication features such as voice, video, and messaging to their own applications without needing to build back-end infrastructure and interfaces. The CPaaS market has been experiencing significant growth. The market size is valued at USD 8.73

Healthcare 52

Healthcare e-support Video Chatbots 52

Influitive

OCTOBER 30, 2015

With the martech universe expanding rapidly , many marketers are beginning to fear that an overwhelming amount of technology and automation is causing them to lose touch with their customers—at a time when engagement is more important than ever. Become a valuable storyteller. Become a valuable storyteller. Focus on customer interaction.

Customer relationships 79

Customer relationships Video Engagement Marketing 79

BirdEye

APRIL 26, 2024

A good way to start your content research with the Gemini AI is to state your marketing objectives and ask questions about the topic. For example, a real estate business can state its target location, marketing objective, and what it seeks from the tool. A sample prompt would look like the image you see below. for your business.

Tools 59

Tools Social Media Multi-Channel Video 59

Beyond Philosophy

APRIL 19, 2024

In today’s world, storytelling is crucial in various aspects of business, including marketing. In marketing and persuasion, storytelling proves instrumental in communicating abstract ideas and influencing consumer behavior. You will also learn: The importance of storytelling in marketing and communication.

Customer Engagement 88

Customer Engagement Engagement How To Video 88

BirdEye

NOVEMBER 30, 2023

With the right travel agency marketing strategy, travel agents and businesses can attract the ideal client to their business and grow rapidly. This blog post is the complete guide for travel agencies to unlock opportunities, grow their business, and use the best marketing strategies to reach their clients.

Travel 110

Travel Marketing Social Media Hotels 110

Optimove

DECEMBER 16, 2018

The post Connect 2018 Keynote: Innately Intelligent Marketing – From Concept to Reality | Optimove Video appeared first on Optimove.

Video 40

Video Connections Marketing 40

Optimove

DECEMBER 16, 2018

The post Connect 2018 Closing Remarks: Behold the Future of Relationship Marketing | Optimove Video appeared first on Optimove.

Video 40

Video Connections Marketing 40

Optimove

DECEMBER 16, 2018

The post Panel: Structuring Marketing Strategies in the Age of the Customer | Optimove Video appeared first on Optimove.

Video 40

Video Strategy Marketing Customers 40

Beyond Philosophy

DECEMBER 22, 2015

As they are gathering information to help in day-to-day brand decision-making, consumers want, crave, desire, seek, and value content from marketers – as long as it is reasonably altruistic, informative and objective, and minimizes the ‘look of sponsorship’ and the three most readily identifiable sales ‘P’s’: push, pitch, and puff.

Video 60

Video Marketing Social Media Conference 60

Optimove

DECEMBER 15, 2018

The post Stack Architecture: Build a Marketing Tech-Stack to Fit Your Business Objectives | Optimove Video appeared first on Optimove.

Video 40

Video Marketing 40

BirdEye

APRIL 17, 2024

In a landmark move aimed at bolstering transparency and trust, YouTube has introduced a mandatory policy requiring creators to disclose the use of AI-generated content in their videos. Impact on marketers and brands The new guidelines compel marketers to reassess their use of AI in creating promotional content.

Policies 64

Policies Social Media Video Guidelines 64

CSM Magazine

APRIL 11, 2024

Here are some critical steps to consider: Market Trends : Understand the current trends in the real estate market to gauge pricing and demand. Research Comparable Properties : Be aware of other options available in the market. Videos have the power to captivate potential buyers and dynamically showcase properties.

Strategy 52

Strategy Social Media Video Transportation 52

Uniphore

JANUARY 4, 2022

You’ll hear from some of today’s leading voices in outsourcing, venture capital and private equity, market research and more. Annie Shea Weckesser Chief Marketing Officer As Chief Marketing Officer, Annie leads the marketing and communications team responsible for building reputation, engagement, and demand across the globe.

Contact Center 317

Contact Center Innovation Multi-Channel Customer Retention 317

Magellan Solutions

AUGUST 17, 2023

Artificial intelligence (AI) has emerged as a revolutionary technology in video production, where videos are essential to communication. The demand for AI video editing tools has dramatically increased. Content creators work to produce top-notch videos that engage their consumers.

Video 98

Video Tools Social Media e-support 98

Beyond Philosophy

DECEMBER 16, 2023

One realm set for a profound AI makeover is customer market research—a topic worth diving into since it’s likely on many of your radars too. Qualtrics recent article, “ AI Will Revolutionize the Market Research Industry ” suggested a couple of thought-provoking stats I thought I would share: Threat or Boon?

Innovation 78

Innovation Video Consulting Customer Insights 78

TechSee

JUNE 9, 2022

TechSee, a next-generation visual customer assistance solution, and KDDI Evolva will start providing a new contact center “Video Support Service” utilizing video from May 2022. In addition, video-based operations lead to intuitive understanding by customers. Following is the original, translated Press Release. *.

Telecommunications 109

Telecommunications Video Contact Center e-support 109

Forrester's Customer Insights

OCTOBER 18, 2018

Adobe’s new Premiere Rush CC brings pro-level video editing capabilities to video creators who aren’t pros. It’s part of Adobe’s continued push downmarket to expand its footprint among creatives.

Video 50

Video Marketing 50

CSM Magazine

JANUARY 17, 2024

Whether yours is a relatively large business or a multinational corporation, you fully understand the impact of video marketing. In 2023, HubSpot Blog conducted a study entitled The State of Video Marketing in 2023. Videos are highly powerful visual mediums that can be accessed at any time, anywhere.

Video 52

Video Communication Training Social Media 52

Comm100

SEPTEMBER 25, 2021

Video calling. The video calling feature enables users to have face-to-face communication by connecting them across the board virtually. Some advanced products in the market come with video calling features that also allow for group call conversations. Step 1: Market research. File sharing.

How To 221

How To Software Video Customer Satisfaction 221

Comm100

JANUARY 21, 2021

In 2016 the global live chat software market was valued at US $590 million – a conversative estimate says that by 2023 this will rise to almost US $1bn. From here, they connect with an agent and exchange typed messages (and even talk over audio and video chat, but we’ll get on to this later on). Audio & Video chat.

Video 246

Video Social Media Software Knowledge Base 246

BirdEye

FEBRUARY 27, 2024

To compete in this complex market and capture audience attention, dealership brands must put their best foot forward. Popular dealership advertising strategies include social media advertising, pay-per-click advertising, video ads, audio streaming, etc. The car dealership industry is a fast-paced game.

Advertising 64

Advertising Automotive Social Media Multi-Channel 64

Optimove

DECEMBER 14, 2023

Enhance your customer segmentation with our advanced guide Download Now Informed by our work with thousands of marketing experts representing 1,200+ brands and exclusive insights from our surveys of more than 2,000 consumers, here are the pivotal latest marketing trends we see shaping the landscape in 2024.

Trends 72

Trends Marketing Video Consumers 72

BirdEye

NOVEMBER 21, 2023

Amidst these challenges, the last thing you want to waste your time on is unrealistic and time-consuming digital marketing strategies that give you no results. This blog stands apart as a non-overwhelming guide, no-fluff, just actionable insights, offering a streamlined approach to interior design marketing.

Marketing 111

Marketing Social Media Advertising Tips 111

BirdEye

APRIL 25, 2023

However, without a solid social media marketing plan, businesses can miss out on the full potential of social media marketing. This article will help you create a successful social media marketing plan to grow your brand’s presence. Table of contents What is a social media marketing plan?

Social Media 93

Social Media How To Infographics Video 93