Magellan Solutions

APRIL 24, 2024

of retail by 2027 , accurate product information, orders, and inventory are crucial for success. Manual data entry, product information, customer orders, or inventory updates are prone to human mistakes that can lead to inaccurate information in your systems. What is the secret to thriving in the booming eCommerce landscape?

Ecommerce 52

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AWS Machine Learning

NOVEMBER 26, 2023

Today, we are excited to announce three launches that will help you enhance personalized customer experiences using Amazon Personalize and generative AI. Whether you’re looking for a managed solution or build your own, you can use these new capabilities to power your journey. We are excited to launch LangChain integration.

Customer Experience 104

Customer Experience Sports Travel User Experience 104

AWS Machine Learning

APRIL 11, 2024

NVIDIA is known for its cutting-edge accelerators and full-stack solutions that contribute to advancements in AI. Chetan Kapoor, Director of Product Management for Amazon EC2 at AWS, was interviewed by VentureBeat at the Live from GTC studio, where he discussed AWS’s presence and highlighted key announcements at GTC.

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AWS Machine Learning

MARCH 22, 2024

Today, jointly with Contentful, we are announcing the launch of the AI Content Generator powered by Amazon Bedrock. With this newly launched app, Contentful customers can take advantage of the range of models provided by Amazon Bedrock directly from within Contentful. About the Authors Ulrich Hinze is a Solutions Architect at AWS.

Ecommerce 90

Ecommerce Guidelines Software Consulting 90

AWS Machine Learning

JANUARY 5, 2024

Many organizations have been using a combination of on-premises and open source data science solutions to create and manage machine learning (ML) models. Integrating multiple tool stacks to build a compact solution might involve building custom connectors or workflows.

Data 112

Data Management Effort Score Training 112

AWS Machine Learning

DECEMBER 12, 2023

The launch of ChatGPT and rise in popularity of generative AI have captured the imagination of customers who are curious about how they can use this technology to create new products and services on AWS, such as enterprise chatbots, which are more conversational. Optionally, deploy the application using AWS Amplify. Choose Deploy.

Interaction 102

Interaction Chatbots Training How To 102

TechSee

AUGUST 14, 2023

Brittany is also the co-founder of The Superfan Company, a fan-engagement agency that has created campaigns and products for global brands including Walmart, Disney, Amazon, Luke Bryan, Katy Perry, and the Boston Red Sox. Nick is also the host of the acclaimed podcast, Press 1 For Nick , which ranks among the top 2.5% of podcasts worldwide.

Customer Service 207

Customer Service Contact Center Customer Centricity Leadership 207

AWS Machine Learning

MARCH 29, 2024

Solution overview The following diagram illustrates the solution architecture. In the following sections, we walk you through the steps to build the solution architecture. A sample is provided with this solution. Choose Launch Stack for your AWS Region to begin the CloudFormation stack creation process. US East (N.

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Forrester's Customer Insights

FEBRUARY 23, 2024

On February 21, Google announced its new generative AI solution for productivity, Gemini for Google Workspace. Previously launched for enterprises as Duet AI for Workspace Enterprise, Gemini for Google Workspace Enterprise keeps the same pricing, at $30/user/month for unlimited usage.

Chatbots 57

Chatbots Employee Experience Technology 57

AWS Machine Learning

APRIL 16, 2024

Customers are building generative AI applications using large language models (LLMs) and other foundation models (FMs), which enhance customer experiences, transform operations, improve employee productivity, and create new revenue channels. FMs and the applications built around them represent extremely valuable investments for our customers.

Innovation 120

Innovation System Training Software 120

AWS Machine Learning

AUGUST 15, 2022

Amazon SageMaker JumpStart solutions are a feature within Amazon SageMaker Studio that allow a simple-click experience to set up your own machine learning (ML) workflows. When you launch a solution, various of AWS resources are set up in your account to demonstrate how the business problem can be solved using the pre-built architecture.

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Policies Resources Software Customers 69

Clarivate

JUNE 29, 2023

OpenAI’s launch of ChatGPT on March 14 heralds a new era of artificial intelligence that will have profound implications for society, including the life science and healthcare industries. At Clarivate, we have been a longtime trailblazer in the implementation of AI to enhance our tools and solutions.

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Healthcare Guidelines Government Technology 98

Lithium

MARCH 5, 2024

Khoros Academy | Early Access Launch: You asked, and we listened. Khoros Academy will offer eLearning courses and role-based learning paths that teach you how to use commonly used capabilities of our Khoros solutions. If you are a customer and unable to access anything, click the chat bubble (bottom right) and type Customer Access.

Social Media 52

Social Media Self Service Roadmap Insurance 52

West Monroe

FEBRUARY 19, 2024

And these significant capital investments required can be funded in large part by expense savings realized through transforming people and process inefficiencies using digital solutions. Grid modernization solutions like Advanced Digital Management Systems (ADMS) or Advanced Metering Infrastructure (AMI) are well-known examples.

Self Service 52

Self Service Innovation Financial Software 52

Inbenta

APRIL 10, 2024

DALLAS, TX – March 26, 2024 – Inbenta, a complete customer experience platform powered by AI, today unveiled three enhancements to its award-winning Digital Instructor product (formerly Horizn Digital Demos). SaaS: A no-code software solution to build your own Digital Instructors for customer support or employee training.

Contact Center 52

Contact Center Training Video Tools 52

AWS Machine Learning

APRIL 18, 2024

All of this, and more, is now possible with our newest sample solution, Live Meeting Assistant (LMA). Standalone meeting apps don’t work with LMA —instead, launch your meetings in the browser. Do not use this solution to stream, record, or transcribe calls if otherwise prohibited. Region Launch Stack US East (N.

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Knowledge Base Meeting Resources Analytics 95

AWS Machine Learning

AUGUST 4, 2023

This post is co-authored by Daryl Martis, Director of Product, Salesforce Einstein AI. The SageMaker Projects template for Salesforce – We launched a SageMaker Projects template for Salesforce that you can use to deploy endpoints for traditional and large language models (LLMs) and expose SageMaker endpoints as an API automatically.

Data 74

Data Training Connections Innovation 74

Magellan Solutions

OCTOBER 11, 2023

Businesses are looking into efficient solutions that reduce costs and improve customer service while allowing companies to be flexible. Not surprisingly, outsourcing is the foremost solution everyone is investing in. You can allot these saved costs to marketing, product development, or growing their customer base. The reason?

Call Center 52

Call Center e-support Retail Healthcare 52

SurveySensum

JANUARY 8, 2024

Solution: Survey Throttling Conclusion What is Survey Frequency? Sign Up and Start Launching Product Feedback Surveys With SurveySensum for Free! Order Delivery Upon product delivery Post-Purchase 6- Monthly after purchase Customer Support After resolving an issue Overall Relationship Every 6 months 3.

Survey 52

Survey Feedback Automotive B2B 52

Uplight

JULY 6, 2022

Residential Online Assessment available in Spanish Uplight has officially launched Home Energy Manager, a Residential Online Assessment (ROA), in Spanish for one of our utility clients! This exciting project is one of many ways Uplight is making an effort to make our products and solutions more accessible for all.

Management 69

Management 69

AWS Machine Learning

OCTOBER 24, 2023

In 2023, T-Mobile launched the Voicemail to Text Translate feature. This showed a need for a Voicemail to Text translation feature that could bridge this language gap and drove T-Mobile and AWS teams to brainstorm a solution. Here is a high-level architecture diagram that illustrates the T-Mobile Voicemail to Text Translate solution.

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System Sports Travel Customers 92

SurveySparrow

OCTOBER 21, 2023

Through methods like surveys and usability testing, it uncovers valuable insights , guiding the creation of user-friendly products. From shaping everyday gadgets to revolutionizing user interfaces, it forms the foundation for impactful and user-centric design solutions. It transforms concepts into tangible, user-friendly solutions.

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Study Analysis User Experience Innovation 52

AWS Machine Learning

SEPTEMBER 28, 2023

Internally, employees can often spend countless hours hunting down information they need to do their jobs, leading to frustration and reduced productivity. Whether seeking answers to a product-related question or needing information about operating hours and locations, a poor experience can lead to frustration, or worse, a customer defection.

Knowledge Base 98

Knowledge Base Chatbots Self Service System 98

Magellan Solutions

APRIL 16, 2024

They will handle everything from concept to launch, ensuring your site reflects your brand and boosts your business. According to Fred Chua, Magellan Solutions’ CEO, a client-centric partnership is essential to ensuring loyalty. Outsource your website design to experts so you can focus on your strengths.

Company 52

Company Guidelines Tips Call Center 52

AWS Machine Learning

SEPTEMBER 27, 2023

Working with the top 60+ US healthcare networks, MDaudit needs to be able to scale its artificial intelligence (AI) capabilities to improve end-user productivity to meet growing demand and adapt to the changing healthcare landscape. Solution overview MDaudit built an intelligent document processing (IDP) solution, SmartScan.ai.

Healthcare 101

Healthcare Innovation Customers Financial 101

Clarivate

FEBRUARY 29, 2024

The rigorous approach to testing and validating results is shaping a powerful new research tool that will be integrated in ProQuest solutions across major disciplines. Ginnis continues: “This journey isn’t just about efficiency and recall; it’s about integrity, learning and productivity.

Government 75

Government Chatbots Resources Video 75

CSM Magazine

JUNE 15, 2023

Sabio Group has announced today the launch of a new and innovative Wellbeing Companion solution, which is a key part of its newly created Wellbeing Programme. She said : “The launch of our Wellbeing Programme, underpinned by the Wellbeing Companion, is an embodiment of our commitment to enhancing positive workplace experiences for all.

Consulting 52

Consulting Groups Innovation Technology 52

Clarivate

MAY 22, 2023

Artificial Intelligence at Clarivate At Clarivate, our dedicated Data Science team have implemented AI across our portfolio to enhance our tools and solutions for decades, and they are forward thinking in their approach to utilizing new technology as it emerges.

Guidelines 115

Guidelines Social Media Healthcare Government 115

AWS Machine Learning

MAY 23, 2023

Original content production, code generation, customer service enhancement, and document summarization are typical use cases of generative AI. JumpStart also provides solution templates that set up infrastructure for common use cases, and executable example notebooks for ML with Amazon SageMaker.

Training 93

Training Resources How To Examples 93

CSM Magazine

NOVEMBER 28, 2022

You’ve created a customer service software solution that’s as close to perfection as it gets. Now it’s time to get the word out and launch your software to the real world! Launching a new piece of software can be an exciting yet nerve-wracking experience. 2) Refine Your Product Offering.

Software 52

Software Customer Service Marketing How To 52

Joe Rawlinson

MAY 15, 2023

This information will enable you to make informed decisions about your products or services, pricing, and marketing strategies. As you launch your business, consider obtaining an associates degree in business management online to strengthen your knowledge in essential business management skills.

Tips 78

Tips Financial Social Media Roadmap 78

SurveySensum

FEBRUARY 7, 2024

Now, the question arises – why should companies prioritize launching journey-based surveys over surveys scheduled based on their perceived right timing? A typical customer journey in the telecom industry starts with customers discovering the product from different channels like social media or word-of-mouth.

Customer Satisfaction 52

Customer Satisfaction Survey Touchpoint Retail 52

delighted

APRIL 27, 2022

This is a guest contribution post by Ola Ajayi, Product Manager at SSENSE. . Product development gives companies a way to explore new product ideas, upgrade existing products, and learn what potential customers want in the early stages of the development cycle. What is product development?

How To 74

How To Net Promoter Score Financial Survey 74

SurveySensum

AUGUST 2, 2023

So, let’s have a look at each touchpoint and identify when to conduct surveys, which survey to launch, why, and whom to target. Which Survey to Launch? Why Launch Survey? Product Feedback Survey Questions: How would you rate the latest product launch? Which Survey to Launch? Why Launch Survey?

B2B 52

B2B Survey Customer Experience Touchpoint 52

AWS Machine Learning

JANUARY 9, 2024

This solution will help you build interactive experiences for various generative AI applications such as chatbots, virtual assistants, and music generators. This post shows you how to realize faster response times in the form of Time to First Byte (TTFB) and reduce the overall perceived latency while inferencing Llama 2 models.

How To 108

How To Gamification Resources Training 108

AWS Machine Learning

OCTOBER 19, 2023

From ecommerce platforms encouraging customers to share product images to social media companies promoting user-generated videos and images, using user content for engagement is a powerful strategy. About the Authors Shipra Kanoria is a Principal Product Manager at AWS. For this post, select Autosplit. Choose Create project.

Training 110

Training Data Social Media Ecommerce 110

Gainsight

JANUARY 24, 2022

Whether it’s a trip or a new product feature. Launch & Learn, whenever you plan for trips, while buying a car, and even at work. We believe in keeping our users at the core and following an agile design process to build our products. Validating before Launch. Isn’t that interesting! Let’s take a look at how it goes!

Innovation 98

Innovation Measurement Feedback Sales 98