InMoment XI

FEBRUARY 2, 2024

Social media facilitates real-time interaction, serves as a valuable source of customer feedback and insights, shapes your brand reputation and visibility, and can even function as a platform for market research. Below are some features your team can use to manage your company’s social presence and brand reputation management.

Social Media 295

Social Media Brands Management Analytics 295

Lumoa

DECEMBER 19, 2023

From enhancing customer support experiences to predicting market trends, AI empowers businesses across industries to make data-driven decisions that resonate with their audience. This process involves reading and assessing the content to classify it as positive, negative, or neutral. Emotion detection. Intent analysis.

Analysis 208

Analysis Social Media Trends Feedback 208

AWS Machine Learning

MARCH 22, 2024

This post is co-written with Matt Middleton from Contentful. Today, jointly with Contentful, we are announcing the launch of the AI Content Generator powered by Amazon Bedrock. This app helps content producers reduce their lead time to publishing content while enhancing the quality and consistency of the content produced.

Ecommerce 86

Ecommerce Guidelines Software Consulting 86

SurveySparrow

MARCH 19, 2024

If you’re looking for a video marketing guide , you’re not the only one. There are still some brands that haven’t gotten on board with video marketing – despite knowing its value – and the ones who have been are looking to build a more robust commercial video strategy. Google also prioritizes video content.

Video 95

Video Strategy Marketing Social Media 95

AWS Machine Learning

NOVEMBER 26, 2023

Whether you’re looking for a managed solution or build your own, you can use these new capabilities to power your journey. It enables you to improve customer engagement by powering personalized product and content recommendations in websites, applications, and targeted marketing campaigns, with no ML expertise required.

Customer Experience 101

Customer Experience Sports Travel User Experience 101

BirdEye

APRIL 17, 2024

In a landmark move aimed at bolstering transparency and trust, YouTube has introduced a mandatory policy requiring creators to disclose the use of AI-generated content in their videos. This decision comes in response to the growing concerns over artificial intelligence’s role in content creation and its potential to mislead viewers.

Policies 64

Policies Social Media Video Guidelines 64

Magellan Solutions

MARCH 19, 2024

Should platforms remove hate speech, misinformation, and explicit content? With so much content shared online, filtering out inappropriate, harmful, or illegal material is essential, making content moderation in social media marketing challenging. This is where content moderation steps in.

Social Media 52

Social Media Marketing Guidelines Advertising 52

Magellan Solutions

AUGUST 23, 2023

The marketing landscape is changing due to the evolution of Artificial Intelligence (AI). AI has transformed marketing strategies and is a powerful tool. AI marketing tools are shaping the future of marketing. Initially, AI simplified tasks such as email marketing and social media scheduling.

Tools 98

Tools Marketing Social Media Advertising 98

Magellan Solutions

AUGUST 10, 2023

When it comes to building a strong social media presence, it’s essential to have a solid digital marketing strategy. Consistency in scheduling and posting high-quality content that will hook your target audience is essential. Most marketers now use AI tools in social media to connect with their target audiences effectively.

Social Media 98

Social Media Tools Chatbots Advertising 98

AWS Machine Learning

APRIL 5, 2024

Customers across industries such as advertising and marketing technology, gaming, media, and retail & e-commerce rely on images uploaded by their end-users (user-generated content or UGC) as a critical component to drive engagement on their platform. In this post, we will discuss the following: Content Moderation model version 7.0

Analysis 103

Analysis Training Video Customers 103

Comm100

JANUARY 17, 2024

Table of Contents What is automation in customer service? Here are some of them most effective automation technologies being used by customer service and support teams today: Automation solutions 1. Chapter 2 Why should you lean into automation? Why should you lean into automation? This bot is designed for ease and speed of deployment.

Customer Service 187

Customer Service Chatbots Technology Interaction 187

Comm100

AUGUST 1, 2023

CHAPTER 2 Importance of personalized customer service Brands are increasingly recognizing the importance of personalization – 83% of marketers believe that personalization is a key differentiator from the competition. It isn’t just the responsibility of marketing or of analytics. There’s a lot more where this came from!

Customer Service 159

Customer Service How To Omni-Channel Video 159

BirdEye

NOVEMBER 21, 2023

Amidst these challenges, the last thing you want to waste your time on is unrealistic and time-consuming digital marketing strategies that give you no results. This blog stands apart as a non-overwhelming guide, no-fluff, just actionable insights, offering a streamlined approach to interior design marketing.

Marketing 111

Marketing Social Media Advertising Tips 111

BirdEye

OCTOBER 31, 2023

Table of contents What is reputation management? How companies manage their online reputation determines their ability to grow in a competitive market. A dedicated reputation management company can automate repetitive tasks, ensuring your brand maintains a robust reputation in the market. But this doesn’t happen automatically.

Company 111

Company Management Social Media How To 111

BirdEye

APRIL 16, 2024

In this comprehensive guide, we’ll walk you through 25 proven strategies to earn loyal followers and maximize your Pinterest marketing campaigns. We cover everything from identifying your target audience, setting up and verifying your profile, to creating captivating content, and engaging with group boards. Let’s get started!

Social Media 69

Social Media Strategy How To Infographics 69

Magellan Solutions

JULY 24, 2023

Content writers and copywriters are expected to produce high-quality blogs, social media posts, whitepapers, and other content forms, helping businesses capture the attention of their target audience. Let’s explore the different AI tools for writers and see how it improves content creation today.

Tools 98

Tools Social Media Guidelines Advertising 98

BirdEye

FEBRUARY 13, 2024

With nearly 50% of people being unclear about the benefits of chiropractic care, the importance of chiropractor marketing cannot be overstated. As more healthcare seekers go online first, chiropractors need to get their digital marketing strategy right. Table of contents Why do chiropractors need marketing?

Marketing 59

Marketing Social Media How To Healthcare 59

BirdEye

NOVEMBER 21, 2023

In some ways, the transformative process of gem cutting is similar to the journey of jewelry store marketing. You must get clear on who you’re marketing to, win their trust, and convince them to purchase. Table of contents What is jewelry store marketing? The tricky part is that there’s no “right” way to do it.

Marketing 111

Marketing Social Media Advertising Brands 111

NobelBiz

APRIL 2, 2024

At the core of this modern transformation lie Enterprise Contact Center Solutions , sophisticated platforms designed to streamline communication, enhance productivity, and drive customer satisfaction. They serve as centralized hubs for managing multichannel interactions, voice calls, emails, chats, social media, and more.

Contact Center 106

Contact Center Self Service Omni-Channel CRM 106

BirdEye

NOVEMBER 16, 2023

Do review marketing to attract more customers 3. Implement email marketing campaigns 7. Make your content visually appealing 8. Develop customized property management solutions 20. Develop real estate software solutions 27. Include an AI chatbot for instant response 2. Capitalize on local business SEO 4.

Chatbots 111

Chatbots Social Media Consulting Financial 111

TechSee

AUGUST 14, 2023

He grew Call Centre Helper Magazine’s audience from 40,000 visitors a week to well over 100,000, in just a few years, and certainly knows how to create engaging content that keeps people coming back for more! ’s 9 Binge-Worthy Marketing Podcasts. She hosts a popular podcast called The Human Duct Tape Show, listed #1 on Inc.’s

Customer Service 207

Customer Service Contact Center Customer Centricity Leadership 207

Magellan Solutions

APRIL 9, 2024

Outsourcing photo editing allows photographers, marketers, and content creators to elevate their visual assets professionally. The quality of your visual content can set you apart from the rest. Outsourcing photo editing services is often a more cost-effective solution.

Guidelines 52

Guidelines Communication Social Media Feedback 52

Magellan Solutions

AUGUST 17, 2023

Content creators work to produce top-notch videos that engage their consumers. Video editing app has become increasingly vital in various fields, such as: Marketing Entertainment Education Social media (Youtube channel, Instagram, Facebook, etc.) The demand for AI video editing tools has dramatically increased.

Video 98

Video Tools Social Media e-support 98

AWS Machine Learning

OCTOBER 27, 2023

Enterprises are using generative AI specifically to power their marketing efforts through emails, push notifications, and other outbound communication channels. Gartner predicts that “by 2025, 30% of outbound marketing messages from large organizations will be synthetically generated.”

Marketing 85

Marketing Travel e-support Entertainment 85

CSM Magazine

FEBRUARY 12, 2024

Thoughtful Branding and Marketing Effective branding and marketing before, during, and after the event are essential for creating a lasting impact. Engage with High-Quality Content and Speakers Content is the heart of your corporate event. Enlist speakers who are leaders in their field to add credibility and draw crowds.

Industry 95

Industry Tips Entertainment Transportation 95

AWS Machine Learning

NOVEMBER 17, 2023

Amazon Interactive Video Service (Amazon IVS) is a managed live streaming solution that is designed to provide a quick and straightforward setup to let you build interactive video experiences and handles interactive video content from ingestion to delivery. User-generated content (UGC) presents complex challenges for safety.

Video 87

Video Policies e-support System 87

AWS Machine Learning

APRIL 16, 2024

It’s comprised of three key principles: Complete isolation of the AI data from the infrastructure operator – The infrastructure operator must have no ability to access customer content and AI data, such as AI model weights and data processed with models.

Innovation 116

Innovation System Training Software 116

Magellan Solutions

SEPTEMBER 11, 2023

Look no further; we have the solution you’ve been searching for. But with the emergence of AI scheduling solutions, companies can now overcome these challenges. Benefits of AI Scheduling Solutions for Businesses In today’s fast-paced business world, time is precious, and efficient scheduling is crucial.

Tools 98

Tools Social Media Healthcare Resources 98

AWS Machine Learning

OCTOBER 19, 2023

From ecommerce platforms encouraging customers to share product images to social media companies promoting user-generated videos and images, using user content for engagement is a powerful strategy. Many companies currently depend on human moderators or respond reactively to user complaints to manage inappropriate user-generated content.

Training 106

Training Data Social Media Ecommerce 106

Optimove

OCTOBER 5, 2023

As Halloween looms closer, there are some chilling challenges lurking that can send shivers down the spines of marketers — but fear not – there are solutions as well. Many were uncovered in our 2023 Marketer’s survey that are below.  Others originate from our 2023 Marketing Fatigue survey. Six Frightening Issues 1.

Marketing 72

Marketing Survey B2C Loyalty 72

BirdEye

MARCH 29, 2024

This significant finding underscores the imperative need for real estate professionals to harness the power of social media to stay competitive and relevant in today’s market. Table of contents What are the 7 best social media networking groups for real estate marketing?

Social Media 59

Social Media Tips Sales Advertising 59

BirdEye

FEBRUARY 12, 2024

Maintaining a unified brand voice while personalizing content for diverse local audiences requires a delicate balance—a misstep in one area can have ripple effects across your entire brand. Table of contents What is multi-location social media? For businesses that operate across multiple locations, these risks are magnified.

Social Media 59

Social Media Multi-Channel Tips Brands 59

SmartMessage Blog

FEBRUARY 18, 2024

What is WhatsApp Marketing? WhatsApp marketing is an innovative form of digital marketing that leverages the popular messaging app, WhatsApp, to reach and engage customers. The Benefits of WhatsApp Marketing Marketing via WhatsApp, a pivotal aspect of digital marketing, transcends the traditional bounds of messaging.

Marketing 52

Marketing Chatbots Advertising Customer Satisfaction 52

BirdEye

APRIL 28, 2023

If so, then effective insurance marketing strategies are the way to go. Social media marketing Consumers generally prefer to choose brands they trust and can obtain reliable information about online. Social media marketing for your insurance company needs to be more effective in reaching clients through this preferred channel.

Insurance 98

Insurance Strategy Marketing Social Media 98

SurveySensum

APRIL 8, 2024

Define Your Niche and Target Audience Defining your niche and understanding your target audience is foundational to distinguishing your business in a crowded market. This involves innovative product design, superior customer service, or a unique approach to solving market problems.

Strategy 52

Strategy Social Media Advertising Analytics 52

CSM Magazine

JANUARY 17, 2024

Whether yours is a relatively large business or a multinational corporation, you fully understand the impact of video marketing. In 2023, HubSpot Blog conducted a study entitled The State of Video Marketing in 2023. They incorporate live streaming, visual content management, hosting, analytics, security features and more.

Video 52

Video Communication Training Social Media 52

SurveySensum

FEBRUARY 20, 2024

Content localization is a surefire way to do that. Creating content that resonates with different cultures and reaches target audiences no matter the language they speak is the aim of any effective localization strategy. Join us as we dig into the nuances of creating content that speaks to target audiences worldwide.

Tips 52

Tips Culture Metrics Feedback 52