AWS Machine Learning

MARCH 7, 2024

Step Functions allows you to create an automated workflow that seamlessly connects with Amazon Bedrock and other AWS services. The workflow consists of the following steps: A user uploads multiple images into an Amazon Simple Storage Service (Amazon S3) bucket via a Streamlit web application. Generate a status report.

Report 117

Report Entertainment Resources Fashion 117

AWS Machine Learning

JANUARY 10, 2024

A scalable MLOps platform needs to include a process for handling the workflow of ML model registry, approval, and promotion to the next environment level (development, test, UAT, or production). The solution provides a scalable workflow for MLOps in supporting the ML model approval and promotion process with human intervention.

Training 97

Training Travel Analytics Metrics 97

AWS Machine Learning

DECEMBER 13, 2023

To deliver value, they must integrate into existing production systems and infrastructure, which necessitates considering the entire ML lifecycle during design and development. SageMaker Pipelines allows for straightforward creation and management of ML workflows, while also offering storage and reuse capabilities for workflow steps.

Resources 99

Resources Training Connections Tools 99

AWS Machine Learning

FEBRUARY 27, 2024

Axfood has been using Amazon SageMaker to cultivate their data using ML and has had models in production for many years. Lately, the level of sophistication and the sheer number of models in production is increasing exponentially. Workflow A depicts the intricate flow between the two model pipelines—build and inference.

Effort Score 111

Effort Score Training Analytics Retail 111

Magellan Solutions

AUGUST 4, 2023

Productivity is essential to success in many different fields. Productivity increases efficiency and also creates room for innovation and expansion. Additionally, it improves existing workflow and offers insightful data. These AI tools for improving productivity are paving the way to improved efficiency.

Tools 98

Tools Analysis Meeting Knowledge Base 98

SmartKarrot

JUNE 9, 2023

Which of these statistics is more surprising to you: An average employee is productive about just 60% of the time OR An average employee is distracted every 3 minutes at work OR 91% of employees daydream in meetings The demand for workspace productivity improvement is very real. Here’s how productivity tools change the game.

Tools 10

Tools Resources Return on Investment Communication 10

AWS Machine Learning

MARCH 26, 2024

Solution overview The following architecture diagram shows the stages of a receipt and invoice processing workflow. Upload the documents random_invoice1 and random_invoice2 to the S3 uploads folder to start the workflows. The following figure shows the Step Functions workflow.

Analytics 89

Analytics Financial Multi-Channel Resources 89

Totango

JANUARY 3, 2024

Allow us to reintroduce ourselves Totango is customer success software businesses can’t outgrow, providing unlimited scalability and unmatched time to value to help cross-functional enterprise teams drive productivity , retention , and expansion.

Software 111

Software Customer Success Innovation Report 111

TechSee

MAY 18, 2023

From telecommunications providers to insurance companies, TechSee has formed partnerships with a wide range of organizations eager to integrate VIS into their own customer service and support workflows. Scalability: VIS is a highly scalable platform that seamlessly integrates into existing customer service and support workflows or stacks.

Self Service 109

Self Service Competitive Advantage Telecommunications Insurance 109

ShepHyken

JULY 20, 2021

Improving CX through Customer Workflows. Shep Hyken interviews John Ball, the Executive Vice President and General Manager of Customer Workflows at ServiceNow. They discuss how companies can create a great end-to-end customer experience and enhance productivity through process mapping. The End-to-End Customer Experience.

Chatbots 153

Chatbots Employee Experience Customer Engagement Engagement 153

Helpt

MARCH 20, 2024

However, what you truly need are business-friendly tools that streamline your workflows, boost profitability, and most importantly, keep things simple. The simple answer: they save you time and money by making your life easier and more productive. This eliminates data silos, reduces manual data entry, and streamlines your workflows.

Tools 52

Tools Return on Investment ROI How To 52

TechSee

AUGUST 10, 2023

As a visual platform, TechSee converts phone calls into live augmented reality sessions and enhances service automation by bringing computer vision AI to chat and automated workflows. home builders, and 5 of the top 10 global smart home automation companies.

Connections 206

Connections Contact Center Average Handle Time First Call Resolution 206

Team Support

DECEMBER 8, 2023

Do you need an enterprise solution, or do you have a smaller group that just needs a modern ticketing system to simplify their workflow? Ensure that the software you choose can adapt to increased demand, additional users, and changing workflows without compromising performance or exceeding your budget.

Software 105

Software Omni-Channel Social Media Analytics 105

Kustomer

JANUARY 8, 2024

Zendesk ’s Most Popular Features Ticketing System Multi-Channel Support Self-Service Knowledge Base Chat, Messaging and Phone Support Analytics and Dashboards Automation, Workflows and Macros Customization and Integrations CRM 1. You can customize your workflows to align with your business operations and use macros to automate simple tasks.

Self Service 97

Self Service Multi-Channel Omni-Channel Knowledge Base 97

Kustomer

FEBRUARY 11, 2024

Note that Zendesk has three separate tiers of product offerings, each with its own pricing structure. Streamline customer support operations and workflows by enabling users to track all conversations in one central inbox. Apart from its pros and cons, we will also highlight some of the top Zendesk alternatives on the market today.

Omni-Channel 98

Omni-Channel Self Service Multi-Channel Knowledge Base 98

Magellan Solutions

APRIL 24, 2024

of retail by 2027 , accurate product information, orders, and inventory are crucial for success. Manual data entry, product information, customer orders, or inventory updates are prone to human mistakes that can lead to inaccurate information in your systems. What is the secret to thriving in the booming eCommerce landscape?

Ecommerce 52

Ecommerce Sales Data Resources 52

AWS Machine Learning

DECEMBER 1, 2023

Launched in 2019, Amazon SageMaker Studio provides one place for all end-to-end machine learning (ML) workflows, from data preparation, building and experimentation, training, hosting, and monitoring. Khushboo Srivastava is a Senior Product Manager for Amazon SageMaker. She is also the author of a book on computer vision.

Travel 95

Travel Training Resources Tools 95

Totango

NOVEMBER 27, 2023

Efficient and seamless workflows According to the Forrester report, as sustainable growth becomes a priority, B2B organizations need enhanced workflow automation and digital strategies that leverage customer data to: Customize communications and recommendations. The report states that our platform offers “laudable flexibility.”

Report 91

Report Trends Customer Success Self Service 91

AWS Machine Learning

NOVEMBER 22, 2023

When a customer has a production-ready intelligent document processing (IDP) workload, we often receive requests for a Well-Architected review. These resources introduce common AWS services for IDP workloads and suggested workflows. With this knowledge, you’re now ready to learn more about productionizing your workload.

Metrics 92

Metrics User Experience System Data 92

Totango

APRIL 7, 2021

This article explores Totango’s workflow integrations including Segment and Zapier, but these are just a few of the ways you can automate and streamline your workflows with Totango. That’s where workflow automation tools can help. What is Workflow Automation? Workflow Automation and Customer Success.

Social Media 118

Social Media Customer Success Tools Connections 118

West Monroe

APRIL 22, 2024

Prioritizing funding for products facilitates seamless workflows, enhancing experiences and data accessibility across the organization. A streamlined foundation for digital member experiences Loose integration strategies hinder adoption and ROI, especially in improving member experiences.

Self Service 52

Self Service Healthcare ROI Analytics 52

Adrian Swinscoe

JULY 14, 2023

Today’s interview is with Michael Ramsey, VP of Customer Workflow Products at ServiceNow, a cloud computing platform that help companies manage digital workflows for enterprise operations. […] The post The messy middle of customer service revisited – Interview with Michael Ramsey of ServiceNow first appeared on Adrian Swinscoe.

Customer Service 76

Customer Service Customers Management Company 76

Team Support

JANUARY 22, 2024

TeamSupport customers have reported up to a 50% increase in capacity by leveraging workflows and automation. However, the impact depends on the nature of customer requests and existing workflows. This strategy only boosts productivity, but also enhances the capacity of support teams.

Customer Service 59

Customer Service Knowledge Base Exceptional Customer Service B2B 59

SurveySparrow

APRIL 19, 2024

The platform is built on a vision to empower employee productivity globally. Automated Workflow: Use conditional logic to decide what should happen to the entered values. Integration with Microsoft 365 Tools: If you have access to 365, you can utilize the advanced features of the other apps to streamline your workflow.

Tools 52

Tools Analytics Data e-support 52

AWS Machine Learning

SEPTEMBER 8, 2023

We’ll cover how technologies such as Amazon Textract, AWS Lambda , Amazon Simple Storage Service (Amazon S3), and Amazon OpenSearch Service can be integrated into a workflow that seamlessly processes documents. The main concepts used are the AWS Cloud Development Kit (CDK) constructs, the actual CDK stacks and AWS Step Functions.

Metrics 101

Metrics Resources Data Management 101

CSM Magazine

MARCH 22, 2024

Customer service processes have evolved dramatically with the advent of advanced workflow automation tools. These modern data transfer tools integrate seamlessly with existing customer relationship management systems, facilitating a smoother workflow and reducing the risk of data breaches.

Tools 52

Tools Customer Service CRM Customer Relationship Management 52

AWS Machine Learning

APRIL 19, 2024

With Amazon Personalize, you can streamline your workflow and automate the deployment of the latest solution version to campaigns via automatic syncing. Technical Product Manager working with AWS AI/ML on the Amazon Personalize team. Technical Product Manager working with AWS AI/ML on the Amazon Personalize team.

Training 95

Training Resources Travel Software 95

Totango

DECEMBER 20, 2023

These accolades highlight our product’s user-friendly nature and our team’s relentless efforts to ensure a smooth setup process for our customers. Health scoring : Users value the proactive management of customer success through health scores, allowing them to stay ahead and ensure product success.

Report 108

Report Effort Score Customer Centricity User Experience 108

Totango

AUGUST 23, 2022

Providing tutorial tips to answer customer questions and encourage greater product adoption. Others may apply for specific markets and products. Each time a prospect comes across your brand or product, it increases their awareness. If they’re already using your freemium product, this may consist of an upgrade to premium.

Customer Journeys 115

Customer Journeys Touchpoint B2B Social Media 115

AWS Machine Learning

DECEMBER 19, 2023

However, putting an ML model into production at scale is challenging and requires a set of best practices. Many businesses already have data scientists and ML engineers who can build state-of-the-art models, but taking models to production and maintaining the models at scale remains a challenge. It’s much more than just automation.

Analytics 103

Analytics Training Government System 103

AWS Machine Learning

NOVEMBER 29, 2023

Data preparation is a crucial step in any machine learning (ML) workflow, yet it often involves tedious and time-consuming tasks. The no-code environment of SageMaker Canvas allows us to quickly prepare the data, engineer features, train an ML model, and deploy the model in an end-to-end workflow, without the need for coding.

Data 100

Data Analysis Training Financial 100

AWS Machine Learning

SEPTEMBER 7, 2023

Efficient control policies enable industrial companies to increase their profitability by maximizing productivity while reducing unscheduled downtime and energy consumption. In offline reinforcement learning, one can train a policy on historical data before deploying it into production. Deploy the model to a SageMaker endpoint.

Data 93

Data Policies Training System 93

Kustomer

FEBRUARY 6, 2024

Enterprise Enterprise help desk software has extensive customization options that align with specific workflows and processes of the organization, with advanced analytics, omnichannel support, and extensive integrations. Support Before selecting a help desk software product for your organization, assess the provider’s support capabilities.

Software 98

Software Self Service Omni-Channel Knowledge Base 98

Totango

AUGUST 18, 2022

A lot goes into crafting the ideal onboarding process for SaaS products. At the same time, you need to minimize time-to-value (TTV) to ensure customers see the benefits of your product as soon as possible. Completing these steps enables a new customer to start making practical use of your product and its features.

Customer Journeys 92

Customer Journeys Self Service Customer Success Software 92

AWS Machine Learning

NOVEMBER 17, 2023

Amazon Rekognition Content Moderation , a capability of Amazon Rekognition , automates and streamlines image and video moderation workflows without requiring machine learning (ML) experience. The following diagram illustrates the conceptual workflow of a near-real-time moderation system, designed with loose coupling to the live stream system.

Video 87

Video Policies e-support System 87