BirdEye

APRIL 17, 2024

Scenarios requiring disclosure include: Altering footage to swap faces Using AI-generated voices Modifying real-world locations Creating photorealistic depictions of fictional events Image source: YouTube Exceptions to the rule The policy acknowledges the creative potential of AI and exempts its use in productivity tasks (e.g.,

Policies 64

Policies Social Media Video Guidelines 64

Totango

APRIL 13, 2021

Whether you’re purchasing a new vehicle or a new pair of shoes, you’re likely to spend some time reading reviews or watching videos of real people’s experiences with the product. So why, in this modern world we’re living in, would you purchase a premium software solution based solely on a sales pitch or demo? Let’s take a look.

Customer Success 68

Customer Success Video Trends Data 68

Team Support

DECEMBER 20, 2023

Bottom line: Plant seeds now and watch your team’s productivity grow over time. Feedback—positive or negative— is invaluable for any business looking to improve its product and services. Schedule a demo of TeamSupport or talk to us to find out how you can improve your CSAT and more.

Omni-Channel 108

Omni-Channel Social Media Training Feedback 108

BirdEye

FEBRUARY 2, 2023

Birdeye’s product innovation, customer obsession, and company culture make this a natural fit. For more information about Birdeye, watch our demo or schedule time with a Birdeye product specialist. I recently shared that vision while in Davos for the World Economic Forum.

Social Media 98

Social Media Innovation Touchpoint Culture 98

AWS Machine Learning

APRIL 11, 2024

Chetan Kapoor, Director of Product Management for Amazon EC2 at AWS, was interviewed by VentureBeat at the Live from GTC studio, where he discussed AWS’s presence and highlighted key announcements at GTC. Additional resources Watch a video recap of the AWS presence at NVIDIA GTC 2024.

Innovation 96

Innovation Resources Entertainment Sports 96

BirdEye

AUGUST 31, 2023

Watch the Free Demo Now. See Pricing FREE DEMO What is a Google review? Did you know that 51% of consumers purchase products or services from multi-location businesses with a local presence at least weekly? Use manual labor for more creative work, and use your resources productively.

Guidelines 111

Guidelines Feedback Resources Policies 111

BirdEye

JANUARY 25, 2024

Watch the Free Demo Now. See Pricing FREE DEMO The benefits of sharing reviews on social media Now, let’s explore the benefits of posting customer reviews on social media. Be sure to post product imagery, blogs, videos, and other forms of content to keep your followers engaged. Request a demo today to learn more.

Social Media 110

Social Media Brands How To Multi-Channel 110

BirdEye

MARCH 6, 2023

In fact, we launched two new products — Birdeye Social and Birdeye Appointments — along with a new review and survey response solution based on the ChatGPT model. For more information on how Birdeye can help your business, watch this demo and then book a time to chat with a Birdeye product expert.

Healthcare 98

Healthcare Automotive Hospitality Social Media 98

NobelBiz

OCTOBER 2, 2023

This centralized system simplifies tracking, enhances agent productivity, and ultimately results in a smoother and more satisfying customer experience, making it an indispensable tool for modern contact centers. Track key performance metrics, such as hold time and agent productivity. Experience the future of contact center efficiency.

System 106

System Contact Center Contact Center Software Social Media 106

BirdEye

APRIL 26, 2024

Alsoasked.com Businesses can also use alsoasked.com to understand what questions the target audience asks about a particular product or topic. Now, you’re concerned that readers will focus on the mistake rather than your product or services. You can supercharge productivity by exploring speech-to-text tools like Otter.ai

Tools 59

Tools Social Media Multi-Channel Video 59

BirdEye

FEBRUARY 29, 2024

While this eliminates licensing fees, toggling between interfaces hampers team productivity. Watch the Free Demo Now. See Pricing FREE DEMO Key pain points of social media management for agencies Without the proper tools and processes, bottlenecks that severely diminish productivity, quality, and profitability emerge.

Social Media 59

Social Media Tips Management Multi-Channel 59

BirdEye

NOVEMBER 21, 2023

Jewelry store marketing refers to jewelry retailers’ strategies and tactics to promote their business and products, attract customers, and drive sales. Watch a demo now. See Pricing FREE DEMO How to market a jewelry store You’re not alone if you’re wondering how to market a jewelry store.

Marketing 111

Marketing Social Media Advertising Brands 111

BirdEye

SEPTEMBER 11, 2023

Customer feedback analysis examines the comments, reviews, and opinions customers share about a product, service, or experience. Watch the Free Demo Now. See Pricing FREE DEMO How does Birdeye use AI-driven customer feedback insights? For example, it can process hundreds of product reviews and highlight recurring issues.

Feedback 108

Feedback Strategy Social Media Analysis 108

SurveySensum

FEBRUARY 19, 2024

To better know your customers or audience you can apply different techniques including conducting customer surveys, watching online trends, creating buyer’s personas, and doing competitive analysis. So, it is necessary to continuously motivate and develop them so that they can provide you with better productivity as well as quality.

Customer Centricity 52

Customer Centricity Tips Innovation Analysis 52

Comm100

JANUARY 25, 2022

As customers watch the agent go to work, they’re given a visual aid that helps them resolve their issues faster than typing can. Sales representatives can also provide visual demonstrations of products, and for customers deaf or hard of hearing, video chat can be an excellent accessibility tool.

How To 231

How To Chatbots Omni-Channel Social Media 231

BirdEye

DECEMBER 8, 2023

Corporate reputation is the overall impression of a company that its stakeholders, including customers, employees, investors, and the general public, have formed over time based on its actions, communications, brand perception , and the quality of its products or services. Watch our free demo today.

Strategy 116

Strategy Management Social Media Brands 116

Totango

OCTOBER 18, 2023

Totango, customer success software your business can’t outgrow, provides unlimited scalability and unmatched time to value that helps cross-functional enterprise teams drive productivity, retention, and expansion. you can register to watch it here , learn more about our announcements on our blog , or share your review of Totango here.

Customer Journeys 101

Customer Journeys Software Report Customer Success 101

BirdEye

AUGUST 29, 2023

Great products, the best marketing campaigns, and the costliest ads are all playing second fiddle to the power of customer satisfaction. Watch the Free Demo Now. See Pricing FREE DEMO Table of contents What is customer satisfaction? Happy customers build successful businesses. Why is customer satisfaction important?

Customer Satisfaction 98

Customer Satisfaction Chatbots Social Media Omni-Channel 98

BirdEye

NOVEMBER 20, 2020

Businesses use our products to better understand customer opinion starting the awareness phase and deliver relevant experiences at every touchpoint. Just this year, we’ve added Interactions and Referrals to the Birdeye suite of products. Watch a free demo today. Plus, we’re always improving.

Company 96

Company Touchpoint Customer Experience Management Software 96

SurveySensum

DECEMBER 13, 2023

A product description is a form of writing that is tailored to provide all the necessary details about products. Multiple things can help you improve product description and customer feedback is one of them. Customer feedback refers to the insights provided by your customers about your product, service, or overall brand.

Feedback 52

Feedback Social Media Groups Customers 52

BirdEye

DECEMBER 22, 2023

Get started for free WATCH DEMO How much does a small business phone system cost? Efficiency and productivity In the fast-paced business world, efficiency is critical. Enhanced communication increases productivity, as team members can collaborate easily and promptly address customer needs.

System 111

System Self Service Analytics Communication 111

Comm100

NOVEMBER 10, 2021

When deployed well, chatbots should work alongside agents to deliver better customer experience (CX) while improving agent productivity and efficiency. Examples of goals for chatbots include: Providing 24/7 support Driving revenue by proactively alerting customers to sales and discounts, qualifying customers, and booking demos.

Chatbots 192

Chatbots Customer Service Social Media CRM 192

Helpt

JANUARY 18, 2024

Here, amidst the buzz and excitement, were glimpses into the future: AR products that blurred the lines of reality, a pinball machine that echoed nostalgia, and gaming gadgets that promised endless entertainment. I watched him turn his meager stack of chips into a war chest of riches, and it reminded me of my mission. Thanks again man!

Entertainment 52

Entertainment Sports Innovation Hotels 52

BirdEye

NOVEMBER 9, 2023

Watch the Free Demo Now. See Pricing FREE DEMO Top 16 insurance review sites you must know about To boost your insurance business’s reputation, check out these popular insurance review sites in the industry. They often help businesses find insurance and provide a detailed analysis of the services available.

Insurance 111

Insurance Financial Feedback Consumers 111

BirdEye

OCTOBER 26, 2023

They are a powerful tool for businesses to gain credibility, build trust, and promote their products and services. Watch this interesting conversation here to learn more about how you can sell the value of reviews. That allows you to click it and then watch AI generative create a response to the review that was left about the business.

Brands 116

Brands Multi-Channel Consulting Report 116

BirdEye

DECEMBER 30, 2023

A Twitter business profile is a specialized account designed for businesses to promote their products or services, engage with customers, and build their brand. In contrast, business accounts on Twitter are tailored for companies to promote their products or services, engage with customers, and boost their brand presence.

How To 111

How To Social Media Advertising Analytics 111

BirdEye

AUGUST 25, 2023

Social media is an amazing platform for customers to discover brands, local businesses, and products for their needs. Integrating products and services with popular social media platforms can significantly enhance customer experience in the purchase stage. Watch the Free Demo Now. And that is what social shopping is.

Social Media 98

Social Media How To Ecommerce Advertising 98

BirdEye

FEBRUARY 12, 2024

Watch the Free Demo Now. See Pricing FREE DEMO Multi-location social media tips and best practices The solution is to simplify by consolidating — you must centralize your efforts. Watch a demo today to get started. Siloed reporting prevents holistic insights.

Social Media 59

Social Media Multi-Channel Tips Brands 59

BirdEye

AUGUST 29, 2023

Watch the Free Demo Now. See Pricing FREE DEMO What is Instagram Subscriptions? 5 – Surprise and delight your subscribers Subscribers love extras – exclusive lives, chats about the development of your next product, even freebies, contests, and gifts and prizes if it makes sense to offer these.

Social Media 105

Social Media Connections Tips Brands 105

BirdEye

DECEMBER 26, 2023

It tells us about the brand or business’s recall ability and top-of-mind awareness within a product or service category. By improving brand salience, you can go from being one of the players to the one you must watch out for. Brand salience helps businesses measure customer loyalty and understand their purchase preferences.

Brands 105

Brands Social Media Competitive Advantage Analysis 105

BirdEye

FEBRUARY 12, 2021

G2’s Best Software Awards ranks the world’s best software companies and products based on authentic reviews from real users. APPEALIE uses a highly selective criteria to determine winners of this prestigious award, including Net Promoter Score, customer responses to APPEALIE’s proprietary survey, and product design among other factors.

Software 98

Software Net Promoter Score Innovation Customer Engagement 98

Inbenta

OCTOBER 4, 2022

Developing a powerful platform and great products has always been our main focus, but our solution would be pretty limited if it couldn’t connect to third-party software. This enables your users to keep the context of the conversation, without having to repeat themselves as shown in the following video demo.

Interaction 64

Interaction Chatbots Knowledge Base CRM 64

ChurnZero

JANUARY 10, 2023

You’ll find CS AI in ChurnZero’s nav bar under the new Labs icon—a place for experimental features that you can test and put to work while our product team keeps making refinements. Then, hit “Generate” and watch your first draft appear in seconds. Once you’re there, start by using the chat field to tell ChurnZero what you need.

Customer Success 98

Customer Success Customers Course Strategy 98

SurveySensum

DECEMBER 8, 2023

So, it’s actually not just about the product itself; the overall customer experience plays a pivotal role in influencing their decision to return and make additional purchases. Unlike generic promotional videos, which often focus on the product or service itself, customer-centric videos place the customer at the heart of the narrative.

Customer Centricity 59

Customer Centricity Video Feedback Customers 59

inQuba

MAY 28, 2020

Africa) and Antony Adelaar (Head: Product Marketing, inQuba). Watch the webinar to learn the top insurance cancellation reasons, the most effective methods of addressing them (including how to solve for retention) and how to get started! Request a Demo. Slide Material.

Insurance 52

Insurance Customer Retention Industry Management 52

BirdEye

NOVEMBER 27, 2023

Watch the Free Demo Now. See Pricing FREE DEMO 1. Offer guidance, showcase product features, and provide comparisons to assist them in decision-making. How to identify them: Watch out for the endless requests of the demanding customer. Provide detailed information about products or services. ” 6.

Examples 110

Examples Tips How To Social Media 110

BirdEye

OCTOBER 31, 2023

Customers get a free demonstration of the reputation management products. Birdeye is the most integrated tool in the market for all Google products. Businesses that do not need organic local SEO or reviews to grow may not get much use of the many features of the product. Watch the Free Demo Now.

Company 111

Company Management Social Media How To 111