Remove platform composable-cs
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A leader in Customer Success: Our latest G2 community awards

Totango

We believe the flexibility and versatility of a composable CS platform is what sets Totango apart, making it easy for customers to get up and running quickly and providing them quick time-to-value. We’re grateful to all the Totango users for sharing their perspectives and support with the G2 community.

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It’s Time to Shift Right

Totango

However, it’s important to note that you can’t support a value-driven model by using unwieldy monolithic CS platforms, piecemeal CS solutions, or by trying to force-fit your CRM system. Totango is the first and only composable customer success platform in the market. You need Totango.

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New year, new CS: 2023 recap and what’s to come in 2024

Totango

With Totango, businesses can integrate data to get a 360° view of customer health, collaborate to manage their customer portfolio , engage with customers when and where it matters, monitor and improve the metrics that matter , and scale CS faster with the power of people + AI.

Software 111
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How to Scale Your Recurring Revenue Model

Totango

Eliminating these chokepoints is key to success, but you won’t be able to do that by trying to force-fit tools like your CRM, monolithic CS platforms, non-scalable solutions or modern work tools that just act as a temporary band-aid for your problems. Implement Composable Customer Success.

How To 87
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Totango product innovations help CS drive predictable revenue growth

Totango

To survive this tough “do more with less” climate, companies are turning to their customer success (CS) teams to ramp up their customer retention and expansion efforts. While CS is poised to be in the driver’s seat for retention and expansion, we believe that everyone across the enterprise plays a role in customer success.

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Why You Should Throw Out Your CRM

Totango

How Your Customer Success Platform Can Replace Your CRM. By implementing a quality CS platform, you can: . Double Down on Your Customer Base with Composable CS. Instead, you need a solution that is purpose-built for composable customer success. Even better, no IT or administrative intervention is required.

CRM 89
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What is Composable Customer Success and Why is it Important for Your Business?

Totango

This idea of using building blocks interchangeably to create a different end result is the basis for business composability. Essentially, composability is the practice of architecting a business using modular, interchangeable pieces that allow for quick pivots and the ability to reimagine how the different parts and pieces can fit together.