our-integrations 
Clarivate
MARCH 20, 2023
We have the important responsibility of providing our customers with trustworthy intelligence to help them transform the world for the better. Only a fraction of journals pass our quality criteria (less than 15%). Any journal that no longer meets our quality criteria is removed from coverage.
InMoment XI
OCTOBER 4, 2023
Today, there are a lot of customer feedback management (CFM) companies talking about integrated CX. Integrated CX isn’t a new concept by any means, and InMoment is not so bold as to say we invented the concept. What is Integrated CX? I like to be like the newspaper reporter who continually asks ‘why.”
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SurveyGizmo
MARCH 12, 2020
That’s why we created an integrated digital learning system. The SurveyGizmo University is integrated into the SurveyGizmo app, so there’s only one login and password for you to remember. Once logged in to the app, you have access to our first self-paced learning program – Beginner Essentials – within the SurveyGizmo platform.
InMoment XI
APRIL 23, 2024
InMoment’s Integrated CX offers a transformative pathway to success, encompassing Strongest Signals , Richer Insights , and Smartest Actions. In this blog post, we’ll explore how your organisation can take the smartest actions, the final piece of the puzzle of our Integrated CX approach.
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Inside you will learn more about Verint’s Digital Maturity Model, where we share real tactics and strategies based on what has worked for our clients around the world. Download the eBook and get started with impactful, integrated CX today.
Lithium
DECEMBER 21, 2020
We’re announcing our 2020 Autumn Launch to help our customers develop this important form of connection with their own customers. Our newest innovations will help brands improve their community management, team collaboration, and customer engagement processes. Email integration and channel consolidation.
Lithium
NOVEMBER 10, 2020
We’re announcing our 2020 Autumn Launch to help our customers develop this important form of connection with their own customers. Our newest innovations will help brands improve their community management, team collaboration, and customer engagement processes. Email integration and channel consolidation. Learn more here.
Speaker: Jeremy Watkin, Director of Customer Experience at FCR
But is this the best place to burn our operational calories? In this webinar, Jeremy Watkin aims to refocus our energies on improving the agent experience and talks about how artificial intelligence and better integration between the variety of tools in your support tech stack can help.
Speaker: Panel hosted by Adrian Speyer, Head of Community, Vanilla Forums
Our super panel consists of community leaders from around the world, each of whom, have experienced and overcome the challenges of a global support community. Join us to learn: How to integrate your knowledge base (and KCS) with your community. The best community advice our panelists have ever gotten.
Speaker: Laura Sikorski, Contact Center Consultant
Your staff requires appropriate tools and integration to all operational functions of your business to satisfy customer needs. Our new world is multi-channel, omnichannel, cross-channel, and even channel-agnostic. Tune in on June 25th and learn answers to these questions: What channels, tools, and integration are needed?
Speaker: Jenn VandeZande, Head of Digital Engagement Strategy at SAP Customer Experience | Beth Scott, VP, Business Operations - Supply Chain | Nikki Grigsby, PHR, Chief Operations Officer at Syndigo | Levana Wang, Content Creator, Gen Z Expert
Post-2020 life has changed the world in many ways — not the least of which is accelerating our reliance on digital commerce. What it means to integrate passion, ethics (transparency and accountability), and DEI&I accessibility. This webinar will include: What the next generation of e-Commerce customers are looking for.
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If Artificial Intelligence for businesses is a red-hot topic in C-suites, AI for customer engagement and contact center customer service is white hot. This white paper covers specific areas in this domain that offer potential for transformational ROI, and a fast, zero-risk way to innovate with AI.
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