offerings 
Kerry Bodine
OCTOBER 5, 2021
In honor of all current and aspiring CX practitioners, we’re offering a $100 discount on every seat for our upcoming October / November two-part open-enrollment virtual journey mapping bootcamp. The post A CX Day Offer To Boost Your Journey Mapping Outcomes appeared first on Bodine & Co. Happy Customer Experience Day!
Comm100
FEBRUARY 24, 2022
With 60% of Gen Z saying that they “ hate calling people ,” there’s never been a greater demand for universities and colleges to offer digital support channels that their students are accustomed to. It also often means shorter wait times with the ability to offer chat concurrency. appeared first on Comm100.
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The DiJulius Group
OCTOBER 24, 2022
Next Jump also offers various apps and. The post A Company that Offers Lifetime Employment appeared first on The DiJulius Group. ” asks Charlie Kim, founder & Co-CEO of Next Jump. Next Jump is an employee discount platform, used by over 70% of the Fortune 1000 to help their employees save money. Read Full Article.
Team Support
MARCH 9, 2023
Here's why it's so important for businesses to offer multiple messaging channels: 1. Reach More Customers Offering multiple messaging channels can help businesses reach a wider audience because they interact with customers in the places they already are, on the channels they’re already using.
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Discover the secrets from leading experts in the field, distilled into practical tips that promise to elevate the quality of your educational offerings, skyrocket engagement rates, and significantly enhance the efficacy of your organization’s educational content. Drive not just engagement but real, measurable learning outcomes.
Customer Bliss
APRIL 17, 2020
What’s interesting about this is that there are many businesses out there that can give—what my mom used to call “sleeves out of the vest”—offering something that doesn’t necessarily cost them something over the long term, but will work to raise the water level for everybody else. Please say please stay safe out there.
DemandJump
JUNE 13, 2022
DemandJump offers the first comprehensive PBM certification course through DemandJump University. But hold up—first, what does PBM training stand for? PBM is an acronym for Pillar-Based Marketing —a marketing strategy that’s delivering incredible results and outcomes.
Speaker: Nicholas Zeisler, CX Strategist & Fractional CXO
NPS and C-SAT become the keys to the realm, but offer no true insights. Today, far too many brands do VoC simply because that’s what they think they’re supposed to do; that’s what all their competitors do. So how do you reach a place where VoC actually provides clarity?
Speaker: Mike Ellis, Vanilla Forums Marketing Manager
Community offers brands efficient solutions across the business spectrum: support, success, CX, and marketing objectives can be managed and realized through Community. Do customer expectations around CX align with Community offerings? How do customers see community as a solution to their customer experience expectations?
Advertiser: Vanilla Forums
Customer success should be leading the Product Led Growth (PLG) initiative by adding weight to customer feedback, offering actionable, data-driven insights throughout an organization, and better serving customers. But without a clear understanding of a product’s capability, or the value it creates for customers, churn is unavoidable.
Advertiser: ZoomInfo
In 2022, society has fully immersed itself in the web and all it has to offer - and no one more so than those of Generation Z. Take a look around you at any given moment, and somebody is likely surfing the web on their phone.
Advertiser: Vanilla Forums
Rather than assume that branded communities meet the expectations of the consumer, we wanted to figure out the “want behind the want” by asking if customer expectations around CX align with community offerings.
Speaker: Liz Richardson and Deena Zenyk
They’re geared up to answer the most common questions,and to offer practical advice and proven insights on how your organization can harness an engaged community to power a customer advocacy strategy. Combined, they boast over 25 years of experience helping organizations launch customer advocacy programs.
Speaker: Beth Vanderkolk, Lindsay Olson, & Amanda Peterson, The MURAL Community Team
Not only has the community offered a brilliantly collaborative space to MURAL customers, it has garnered excellent product feedback and ideation and has, in such a short time, proven itself a community worth emulating. MURAL came to Vanilla just 4 months ago and together, we worked with them to build their thriving community from scratch.
Advertiser: Vanilla Forums
Many people think that self-service is a low-end experience and would much rather offer their customers “personalized attention.”. But those in the know understand that self-service is, in fact, a white glove offering. Learn how offering self-service improves the customer experience. Self-Service can be a polarizing topic.
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