BirdEye

AUGUST 1, 2023

Over 75% of small businesses use social media platforms to promote their content, products, and promotional campaigns. If this sounds like something that plagues your business too, it is time to understand the world of social media meta tags. See Pricing FREE DEMO Table of contents What are social media meta tags?

Social Media 52

Social Media How To Guidelines Tools 52

Thematic

MARCH 3, 2022

We're excited to share our recent updates that are now live for you to explore! Our labels update helps you to get more value from your feedback data, while summarization makes it easier and faster to get insight into how to address an issue. Then, when you’re analyzing feedback, you can filter your data using any of your tags.

Airlines 62

Airlines Feedback Groups Analysis 62

BirdEye

MARCH 5, 2024

In the whirlwind of tweets, likes, shares, and comments, a goldmine of insights is waiting for savvy businesses to listen. This practice, done by social media monitoring tools, enables brands to keep a pulse on their online reputation and insights into consumer behavior and emerging trends.

Social Media 59

Social Media Multi-Channel Trends Tips 59

Lithium

AUGUST 27, 2020

The team is excited to roll out a few significant updates to Atlas, including upcoming changes to the Community forums, homepage search options, renaming tags to keywords, and some upgrades on the way. User-Generated Tags renamed Message Keywords. Updates Made to Atlas in July. Added Chat and Bot to Product Associations.

Groups 52

Groups Tips Strategy System 52

Lithium

DECEMBER 21, 2020

Updated hero area. Updated product associations. Discussion style tags. Updated hero area. If you were using an old avatar image you’ll notice that your avatar now shows a broken image, to fix this you’ll have to update your avatar by either uploading a custom avatar or selecting a new one. Category changes.

Customer Journeys 52

Customer Journeys Brands Feedback Strategy 52

Upwave

MARCH 6, 2024

Upwave Product Updates AI Campaign Insights Reports Launch Finding the story in brand outcomes measurement results takes work and expertise. Upwave’s new AI Campaign Insights Reports are helping to change that. As always, for live campaigns, you can simply update the end date to end a campaign early.

Knowledge Base 26

Knowledge Base Chatbots Report Measurement 26

CloudCherry

SEPTEMBER 6, 2018

Imagine sourcing for headcount, and moving forward with product improvements knowing exactly what was going to happen when you did? Rather than reviewing individual tickets, or sorting through tags, you can allow a software like CloudCherry to pull themes, analyze sentiment, and then segment on them. Impact Analysis. Causal Models.

Analytics 221

Analytics Analysis NPS Financial 221

Totango

MAY 20, 2020

SuccessBLOCs continue to be a focus for the second release of our Belize update. And your CSMs are in Totango daily updating important data about your customers. Stream Account & User Tag Information Using Customer Data Hub API. Stream Account & User Tag Information Using Customer Data Hub API.

CRM 62

CRM Trends Data System 62

Lithium

JULY 5, 2022

A common request from Khoros Customers is having more insightful content to drive future strategies in an ever-changing industry. With these updates, we aim to help you transform theory into practice using the Khoros platform. We will continue to strive to deliver you the insights you need to succeed. Product Updates.

Leadership 52

Leadership NPS Tips Engagement 52

Lithium

MAY 7, 2020

Updated hero area. Updated product associations. Discussion style tags. Updated hero area. If you were using an old avatar image you’ll notice that your avatar now shows a broken image, to fix this you’ll have to update your avatar by either uploading a custom avatar or selecting a new one. Category changes.

Customer Journeys 52

Customer Journeys Brands Feedback Strategy 52

AWS Machine Learning

JUNE 24, 2022

In a previous post , we talked about analyzing and tagging assets stored in Veeva Vault PromoMats using Amazon AI services and the Veeva Vault Platform’s APIs. You can also add filters based on document type and subtype, classification, products, country, site, and more. Solution overview.

Policies 73

Policies Healthcare Effort Score Self Service 73

AWS Machine Learning

DECEMBER 1, 2022

For more information on how to upgrade to JupyterLab 3, refer to View and update the JupyterLab version of an app from the console. Be sure to Shut down and Update SageMaker Studio in order to pick up the latest updates. SageMaker notebook jobs support this through cell tags. Then label the tag as parameters.

Policies 73

Policies Telecommunications Training Fashion 73

SurveySensum

NOVEMBER 24, 2021

Categorize Responses by Creating Tags. Identifying Top Customer Complaints from the Trending Tags. Step 1: Categorize the NPS Responses by Creating Tags. After shooting the NPS survey, once the open-ended responses start rolling in, start categorizing responses into tags. You can create your tag list according to the.

NPS 52

NPS Net Promoter Score B2C Effort Score 52

SurveySensum

JANUARY 24, 2024

Initially, Alice was excited about these feature requests from the product feedback surveys. A feature request is a suggestion made by a user to add a new feature or enhance an existing feature in a product, application, or service. Where you can visualize, manage, and update the requests.

Roadmap 52

Roadmap Feedback Customers Survey 52

Win the Customer

AUGUST 8, 2023

Customer feedback is a goldmine of insights that can drive improvements in products, services, and overall experience. However, traditional methods of collecting and analyzing feedback can be time-consuming and may not provide timely insights.

Analysis 52

Analysis Feedback Chatbots Social Media 52

Thematic

OCTOBER 3, 2021

It’s been a couple of months since our last product announcement. We are itching to share a big new release, and share with you some of the other cool product updates that are now live. Uncover, track and act on themes and sentiment across all product and customer experiences. We are proud to be pioneering in this space!

Analytics 62

Analytics Roadmap Analysis Social Media 62

Lithium

DECEMBER 6, 2022

Beyond surveys: Go deeper than customer feedback These days, top brands are going deeper, digging into conversational data points that customers provide every day, without even being asked, to get more insight into their CX. Deep listening and insights lead the way this year. Remove EXIF data from images based on allowed listed tags.

Social Media 52

Social Media Roadmap Trends Hospitality 52

CSM Magazine

JUNE 10, 2021

These findings suggest that many companies are overlooking the value of the contact centre and the goldmine of insights it contains. Such insights, if shared with other departments, can reduce contact volumes, lower customer effort and improve the internal reputation of the contact centre. A further 10.2% Just picture it.

Gamification 105

Gamification How To Call Recording Analytics 105

SurveySensum

FEBRUARY 1, 2024

Ever wondered which businesses need feedback to make their products better? – Well, all of them. When customers give direct and honest feedback, it helps a lot in making products better. But the real magic happens when we turn this product feedback into practical steps for innovation. Let’s see how we can do that.

Innovation 52

Innovation Feedback Multi-Channel Social Media 52

SurveySensum

NOVEMBER 2, 2023

To stay ahead, use a robust customer feedback platform to gather insights from various interactions, such as delivery experience, product usage, support queries, and website visits. These insights empower you to enhance customer experience, boost satisfaction, and foster loyalty. But is customer feedback really a game-changer?

Feedback 52

Feedback Survey Social Media Net Promoter Score 52

CSM Magazine

APRIL 15, 2024

Top 10 SEO Benefits for Startups Understanding the multifaceted benefits of SEO can empower startups to navigate the digital landscape with greater efficacy and strategic insight. SEO minimizes wastage and maximizes impact by targeting users who are actively searching for your products or services online.

Return on Investment 52

Return on Investment Competitive Advantage Strategy User Experience 52

SurveySensum

DECEMBER 29, 2022

SurveySensum’s Text Analysis tool lets you sort your received feedback and helps you identify the trending tags behind the customer feedback. . Then, after creating the tags, the machine will automatically tag all the feedback in real-time. Here’s how this tool functions. . Let’s talk about some of those.

Feedback 52

Feedback Survey How To Analysis 52

Comm100

APRIL 17, 2018

Prioritizing communication with your customers gives you a lot of insight to help you create better products, experiences or improve customer service. Other managers want to collect feedback to uncover technical problems with their product. Here are some ways you can collect feedback. Zoho Office also has some good free tools.

Feedback 193

Feedback How To Roadmap Survey 193

ChurnZero

APRIL 15, 2022

Customers pay for licenses upfront before they can use the product. While this controlled approach paves the way for expansion tied to existing use cases, it doesn’t allow other teams, who may use the product differently, to sample the product and realize its value firsthand. over their standard.

ROI 98

ROI Data Examples Report 98

Gainsight

OCTOBER 25, 2023

Your customers expect not only quick and efficient support but also educational resources that empower them to make the most out of your products and services. While you should never obsess over quality, you still want it to be good, especially regarding the user interface and the current state of your product.

Training 52

Training How To Resources Social Media 52

AWS Machine Learning

JULY 29, 2022

This can reduce the long cycle time for converting ML use cases from experiment to production and generate business value across the organization. Build and train ML models using a data mesh architecture on AWS: Part 1: Data mesh set up and Data product registration. Part 2: Data product consumption by Analytics and ML CoE.

Training 78

Training Data Government Banking 78

SurveySensum

MARCH 14, 2024

From the quality of your product to how easy it was to use, these surveys dig deep into what customers think. And let’s face it, those insights, paired with the right CSAT software , are gold when you’re trying to make your business stand out in the crowd. How would you rate the quality of the products you purchased?

Customer Satisfaction 52

Customer Satisfaction Survey Effort Score Banking 52

Optimove

DECEMBER 4, 2023

For example, a clothing retailer might create separate campaigns for male and female audiences, showcasing products and offers that appeal to each gender. For instance, if a customer frequently purchases a particular product category, you can send them recommendations or exclusive offers related to that category.

eBook 52

eBook Groups Metrics Strategy 52

SurveySensum

MARCH 3, 2022

There is explicit comparison to the quality of services, availability and usability of products, and pricing. . And not just that, you can analyze the data and extract actionable insights to improve customer experience. . A perfect tool must compulsorily give you systematic insights for growth. So how can they improve? .

Tools 52

Tools Multi-Channel Analysis Analytics 52

Kustomer

MARCH 4, 2021

Using Data To Understand Which Products Are Most Likely To Be Damaged During Shipping. Another client wanted to examine which of their products were most likely to be reported as damaged in transit to the customer. Interested in learning how the Kustomer Platform can uncover more data-driven insights for your business?

Data 87

Data Consulting Report Sales 87

NetBase

JANUARY 4, 2019

Hashtags are helping users find each other and communities form, and they offer valuable insight toward how these folks are feeling at a point in time and/or the image they want to present to the world. Instagram has changed consumer product marketing forever. A description of the product. How much the product costs.

Marketing 80

Marketing Social Media Consumers Brands 80

Wootric

SEPTEMBER 24, 2018

What’s your biggest problem as a Product Dev professional? Hiten Shah (of KISSmetrics, Crazy Egg, and Quick Sprout fame) recently wrote in his newsletter that “the problems people have on Product teams fall into two main categories: Customer Feedback and Alignment.” Too many demands and not enough time? Limited resources?

Feedback 60

Feedback How To Customer Centricity NPS 60

Survicate

FEBRUARY 20, 2019

But it’s a full-fledged tragedy if you’re not aware if (and where) your clients are leaving you negative feedback, and can’t make amends or drive your product strategy accordingly. While they’re not an opinion, per se, they can drive your product development process to align with customer expectations. Speaking of…. Let’s take a look.

Feedback 81

Feedback Management Survey Tools 81

Centercode

OCTOBER 14, 2020

In step with the rapid, unprecedented shift from the office to the home office, the demand for technology like routers, wireless printers, webcams, headsets, and portable hard drives has hit the makers of these products like a tidal wave. Nothing frustrates customers quite like hidden bugs in the latest product update.

Connections 98

Connections Wireless eBook Customers 98

Retently

JULY 28, 2019

We’ve already written an in-depth article about customer feedback loop , and the main idea is this: it’s a customer insight-driven process that helps you continuously improve your products and services. Automate the feedback loop. Of course, you should offer them something in exchange. Streamline task management.

Feedback 95

Feedback Effort Score Survey NPS 95

SurveySensum

NOVEMBER 22, 2023

Designing Intuitive and Easy-to-Fill Feedback Forms Intuitive and easy-to-fill feedback forms can significantly impact the quality and quantity of insights gathered from users. Use the insights to refine and enhance the form’s design and usability. Or would you recommend our product to your family and friends?

Feedback 52

Feedback Customer Insights e-support Social Media 52

AWS Machine Learning

MAY 18, 2023

One such knowledge base repository is Microsoft SharePoint, and we are excited to announce that we have updated the SharePoint connector for Amazon Kendra to add even more capabilities. Multiple synchronization options are available to update your index when your data source content changes. Enter optional tags. Choose Next.

Groups 77

Groups Knowledge Base Policies Examples 77