Clarivate

APRIL 21, 2022

Ukraine has a rich history when it comes to scientific innovation, from physics to life sciences, chemistry and engineering. In recent years, Ukraine has developed a reputation as an international information technology (IT) hub. Scientific innovation in Ukraine, by the numbers. Source: InCites.

Innovation 98

Innovation Technology Analysis Banking 98

TechSee

JUNE 10, 2021

It’s no secret that truck rolls are a necessary evil for the service industry. But new innovations in technology have shown that the time is right to explore alternate options to the ubiquitous truck roll. . Four Truck Roll Optimization Innovations. Yes, they cost a lot. That’s a lot of data and information being shared.

Self Service 207

Self Service Innovation Analytics Transportation 207

2020 Research

SEPTEMBER 19, 2023

[link] Welcome to Sago’s first installment of our ongoing series, Eye on Innovation. Throughout this series, we talk with experts about the intersection of technology and market research, the boundless possibilities that emerge, and their vision for where this journey is taking Sago and the industry.

Innovation 69

Innovation Culture Industry Technology 69

Clarivate

FEBRUARY 13, 2024

SDG 9 aims to build resilient infrastructure, promote inclusive and sustainable industrialization, and foster innovation. By harnessing the power of data and insights, we empower our customers along the innovation lifecycle, helping them bring groundbreaking ideas and solutions to market faster. Those that choose to lead.

Innovation 52

Innovation Industry Automotive Policies 52

Uniphore

OCTOBER 14, 2021

A big part of accomplishing that mission is using advanced Natural Language Technologies (NLT) to drive innovation in every industry. The post 2021 Gartner® Hype Cycle™ for Natural Language Technologies appeared first on Uniphore. and/or its affiliates in the U.S. and internationally and is used herein with permission.

Technology 182

Technology Chatbots Innovation Policies 182

Team Support

APRIL 23, 2024

In an industry where both innovation and solid relationships are vital, cutting-edge technology plays a significant role in business success. This industry is full of complex machinery and detailed processes. The adoption of TeamSupport’s technology offers numerous benefits for manufacturing companies.

Technology 52

Technology Company Self Service Knowledge Base 52

NobelBiz

FEBRUARY 6, 2024

SMS (Short Message Service ) has become a pivotal channel in the contact center industry. In this article you’ll learn about core strategies, compliance must-knows, and groundbreaking innovations and insights to transform your SMS campaigns into powerful tools of engagement and growth.

Innovation 98

Innovation Strategy Contact Center Multi-Channel 98

AWS Machine Learning

APRIL 11, 2024

AWS was the first Cloud Service Provider (CSP) to offer NVIDIA GPUs in the public cloud, and remains among the first to deploy NVIDIA’s latest technologies. Together, we continue to innovate to make AWS the best place to run NVIDIA GPUs in the cloud.” “AI Project Ceiba has also been a focus in media coverage.

Innovation 97

Innovation Resources Entertainment Sports 97

AWS Machine Learning

MARCH 4, 2024

Customers such as ADP, Broadridge, Cloudera, Dana-Farber Cancer Institute, Genesys, Genomics England, GoDaddy, Intuit, M1 Finance, Perplexity AI, Proto Hologram, Rocket Companies and more are using Anthropic’s Claude models on Amazon Bedrock to drive innovation in generative AI and to build transformative customer experiences.

Innovation 135

Innovation Travel Financial Exercises 135

CSM Magazine

FEBRUARY 21, 2024

Modern web development is an important cornerstone of industry-specific importance with which companies design competitive advantages in their fields. From digital banking platforms to mobile wallets and blockchain-based technologies, financial technologies are more in demand now than ever.

Industry 52

Industry Competitive Advantage Financial Innovation 52

CustomerGauge

JULY 20, 2017

The technology industry has been continuously disrupting and leading markets when it comes to innovations and customer experience. When it comes to customer loyalty and retention, the technology sector scores an […]. When it comes to customer loyalty and retention, the technology sector scores an […].

NPS 99

NPS Industry Technology Customer Centricity 99

Clarivate

MARCH 6, 2024

For 13 years, Clarivate has identified the organizations leading the world in technology research and innovation. As the pace of innovation continues to accelerate and competition intensifies, we introduce the Top 100 Global Innovators 2024. Within the report we pinpoint the organizations leading the innovation ecosystem.

Innovation 52

Innovation Report Analysis Analytics 52

CSM Magazine

DECEMBER 22, 2023

Advancement of Technology This year marked a breakthrough for the numerous technological trends that are guaranteed to be helpful to society. We’ve witnessed some breakthroughs that redefine how we connect to technology and how we perceive it. Technology seemed to be a more significant picture in the coming year.

Technology 52

Technology Innovation Social Media Healthcare 52

CSM Magazine

FEBRUARY 12, 2024

Corporate events serve as a powerful platform for networking, brand promotion, and industry engagement. To host an event that not only stands out but also resonates within your industry requires careful planning, innovation, and attention to detail. Technology can also play a role in enhancing networking.

Industry 95

Industry Tips Entertainment Transportation 95

2020 Research

APRIL 18, 2024

By learning from other industries and incorporating measures to ensure compliance, healthcare research can effectively utilize AI tools while making informed decisions and maintaining regulatory standards. This nested matrix often stifles innovation, the dissemination of best practices, and a model of knowledge excellence that can scale.

Healthcare 59

Healthcare Industry Trends Innovation 59

Comm100

APRIL 21, 2022

Credit unions may be a part of the banking industry, but they and their members are unique within this world. With this in mind, it becomes crucial to keep an eye on the latest credit union technology trends that will help them to improve credit union member engagement and experience. However, this is now changing.

Trends 138

Trends Technology Chatbots Financial 138

Blake Morgan

FEBRUARY 28, 2023

Looking at the consumer industry, it’s clear that things are changing. Deloitte recently published a report called Buying into Better , highlighting the changing industry’s markets, models, and mechanics. Technology is advancing at exponential rates. The industry is in upheaval. Climate change. Shifting economic policy.

Retail 111

Retail Industry Policies Consumers 111

CSM Magazine

NOVEMBER 16, 2022

The new PCI Pal payment method allows contact centres to utilise open banking technology so customers can simply connect their mobile banking app through a ‘Pay by Link’ URL to make payment directly or to receive refunds instantly. We look forward to hearing the outcome of the awards in February.”.

Banking 52

Banking Innovation Industry Hotels 52

Oracle

APRIL 10, 2019

apparel industry market is the biggest in the world, according to Statista. With revenues of over $328 billion in 2017 and a projection of $390 billion in 2025, there are many ways technology can influence these numbers. Now, companies like MTailor have technology that measures your body for perfect-for-you fit. Tech tailors.

Apparel 92

Apparel Industry Technology Retail 92

NobelBiz

APRIL 23, 2024

The debt collection industry is undergoing a major shift. Traditional collection methods, such as persistent phone calls and letters, are making way for more nuanced, technology-driven, and customer-oriented strategies. This evolution reflects broader trends in consumer behavior, regulatory environments, and technological advancements.

Omni-Channel 59

Omni-Channel Contact Center Customer Centricity Technology 59

Circular Edge

FEBRUARY 28, 2024

ASSA ABLOY makes it easy and secure to enter physical and digital spaces through their innovative solutions. Identifying Business Needs and Opportunities: We closely with the customer to identify specific business needs, pain points, and growth opportunities that can be addressed through the adoption of new technologies.

Innovation 52

Innovation Advertising Sales Technology 52

Beyond Philosophy

DECEMBER 16, 2023

The Future of Customer Research Teams: Innovating for Success in 2024 and Beyond AI’s enthralling me these days, and it seems the world’s caught in the same spell. Historically, technologies swept through industries like a forceful wave, sometimes obliterating old norms while birthing new frontiers. Job impacts?

Innovation 78

Innovation Video Consulting Customer Insights 78

Clarivate

JANUARY 19, 2024

While the unknowns of AI are top of mind, there are many variables in the IP legal industry projected to influence 2024. To help, we asked senior leaders at Clarivate who have a broad perspective on the IP landscape to provide predictions for the IP legal industry in 2024 and beyond.

Industry 59

Industry Wireless Trends Financial 59

2020 Research

APRIL 28, 2023

Sago’s Commitment to Driving Product and Technology Innovation Takes Leap Forward with Leadership Appointments Iselin, NJ—April 26, 2023 – Sago (formerly Schlesinger Group), a leading provider of adaptive, tech-enabled research solutions and platforms, announced two key leadership appointments to further its digital transformation.

Leadership 52

Leadership Technology Innovation Connections 52

Blake Morgan

FEBRUARY 20, 2024

                                           The auto industry speeds through a transformation, driven by factors like electric vehicles, self-driving tech, and the increasing importance of customer experience. For regular updates on customer experience, sign up for her weekly newsletter here.

Automotive 52

Automotive Industry Customer Experience Competitive Advantage 52

CSM Magazine

JANUARY 24, 2024

As part of this process, web development specialists analyze business needs and determine the best technological solutions. Their team of specialists provides high-quality advice based on innovation and the latest web development trends.

Innovation 52

Innovation Consulting User Experience System 52

CSM Magazine

FEBRUARY 16, 2024

The event is focused on the processes used by call and contact centers, with showcases from over 200 different business representatives along with seminars by over 100 industry experts. The awards categories include Innovation of the Year and Engagement Solutions of the Year.

Contact Center 52

Contact Center Industry Omni-Channel Call Center 52

Clarivate

APRIL 3, 2024

Technology plays an important role in transferring institutional knowledge, capturing information that otherwise would walk out the door when people retire. These innovative tools ingest different types of data, creating critical connections to better understand the value of IP. Use technology and data in new and productive ways.

Technology 59

Technology Strategy Analytics Government 59

West Monroe

JUNE 6, 2023

As long as technology continues its creep into every facet of our daily lives, customer expectations for organizations’ products, services, and experiences will continue to evolve. That’s why innovation is so critical. But the innovation landscape is changing fast—and not in linear fashion. The Dow Jones U.S.

Innovation 52

Innovation e-support Banking Retail 52

Ascribe

APRIL 10, 2024

In this episode, special guest Lara Rice, Managing Director of Ascribe, joins Chrissy and Gustav to discuss the evolution of coding within the market research industry, and at Ascribe how years of manual coding experience coupled with valuable feedback from customers on their needs have been fueling constant innovation.

Innovation 40

Innovation Industry Feedback Data 40

Clarivate

AUGUST 2, 2023

Our annual Innovators to watch report 2023 identifies organizations that demonstrate exceptional potential — the next wave of future pioneers at the forefront of innovation. These are also the companies and institutions on the cusp of entering the Top 100 Global Innovators list from Clarivate. We also see diversification.

Innovation 52

Innovation Report Automotive Trends 52

TechSee

MARCH 17, 2021

If there’s one feeling consumers have grown familiar with in their dealings with the telecom industry, it is – by all accounts – frustration. It’s the same old song and dance, which is probably why the telecom industry consistently ranks as one of the most hated by consumers. Augmented Reality. Computer Vision.

Technology 109

Technology Self Service Wireless Competitive Advantage 109

Uniphore

SEPTEMBER 7, 2021

We discuss: New CX innovations in the insurance industry. New CX innovations in the insurance industry. A customer-first approach is rising in popularity across all industries including insurance. Only then can a company stay on the razor-edge of innovation. A 5-step CX process. A 5-step CX process.

Insurance 100

Insurance Industry Innovation Analytics 100