Improve Your Customers’ Lives, Then Earn the Score
Customer Bliss
DECEMBER 26, 2018
In my Daily Dose video series, I explore the topics that chief customer officers must grapple with on a daily basis. Today’s video is an excerpt from my online course , inspired by my book, Would You Do That To Your Mother? Then, in an effort to motivate performance, people started getting paid for the score. ” on them.
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