5 Ways to Leverage Net Promoter Score to Boost Customer Retention
InMoment XI
JULY 13, 2022
Not only do returning customers require less introduction to your products and services, but they also tend to spend more than first-time customers, too. One user engagement strategy you can use to boost your customer retention is to make use of the Net Promoter Score (NPS) system. Let’s say you’ve surveyed 100 people.
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