A Winning Combination: Unstructured & Structured Data Analytics in Today’s Customer Experience Environment
InMoment XI
OCTOBER 19, 2021
I thought I’d spend a moment explaining what these announcements mean for those of us who are VoC, CX and Customer Insights professionals. But also in a broader way to be able to connect unstructured and structured data sources to generate insights from within one platform. The Humble Beginnings of Surveys.
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