Customer Experience Professionals Customer Insights Data ROI 
ijgolding
JUNE 9, 2015
If you have followed my writing for a while, you will be very much aware that I am very proud and passionate Customer Experience Professional (CXP). One of a growing number of ‘specialists’ in the newly recognised professional field, this group of skilled, experienced practitioners is growing in number on a weekly basis.
Experience Investigators by 360Connext
JANUARY 28, 2020
Anxiety is ramping up for senior leaders focused on customer experience, and it’s not difficult to understand why. According to Forrester’s 2020 Predictions , 1 in 4 customer experience professionals will lose their job this year. Customer experience is really, at its core, a uniquely positive idea.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Lumoa
APRIL 21, 2022
You are also very well aware of where you want to go; RevOps, with 69% of you saying your primary reason for gathering customer insights is to increase revenue and reduce churn. And what’s even more positive is that Customer Support teams have a valuable asset in their hands. You have data. To me, that’s hugely positive.
CX University
NOVEMBER 21, 2023
As with all online content immersed in a growing and advancing field, the Customer Experience discipline continues to provide valuable insights, data, and knowledge. CXU sets high expectations for its online course content to fully support online learning and mastery of Customer Experience.
Customer Bliss
MAY 4, 2017
Prior to joining Concur, Tabitha built and led the Customer Insights practice for Citrix as the Managing Director of Customer Insights and developed the CX programs for the Healthcare division of Philips as thecGlobal Director of Customer Experience. All the discussions, customer calls, data sets, etc.
ReviewTrackers
MAY 8, 2017
20:20 Customer Experience Summit by Marketforce gathers 250+ senior CX professionals from across a huge variety of industries, including retail, transport, financial services, media, telecoms, utilities, and more. CXPA Insight Exchange. Where: London, UK. When: May 16 to 17, 2017. Where: Phoenix, AZ. Where: Boston, MA.
Alida
SEPTEMBER 22, 2016
During the product keynote, Divesh Sisodraker, president and chief product officer at Vision Critical, and Kobi Ofir, chief technology officer at Vision Critical, shared updates on new features in Sparq that will help companies engage more meaningfully with their customers. Enhance marketing with customer insight.
Expert insights. Personalized for you.
120 
Let's personalize your content