From RFP to Go-Live: A Roadmap for Implementing Your Outsourced Customer Care Program
BlueOcean
SEPTEMBER 17, 2020
In your collaborative approach, you’ll be working toward a full training plan that includes voice of the brand and cultural training – and you want trainees to understand how the work they will do fits in to your organizational goals. From this point, good governance is the watch word. You deserve it.
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