Crafting Memorable Moments: 5 Strategies for Elevating CX Interactions
Interactions
APRIL 26, 2024
Even worse is when these systems fail to help customers, who must then wait in a long queue only to have to start their request over from scratch. It turns out that the key to infusing every interaction with excellent experiences is a blend of automation and the irreplaceable human touch. 4: Every interaction should have a human touch.
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