Revealing New Insights: Here’s How Much Positive Emotional Experience Improves Conversions
Feedbackly
MAY 16, 2024
The case study with Kekäle reveals that when customers have a positive emotional experience, the likelihood of making a purchase is 40 percent higher compared to a negative experience. One of the most critical journey touchpoints is a short web store post-purchase survey that is shown in a pop-over window.
Let's personalize your content