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How to complain about a second hand car

Helen Dewdney

When things go wrong after a test drive – you can complain. The test drive was good but she agreed with the dealer that he would replace the cam belt a week after she collected it from the garage. When Elaine collected the car and drove it away she heard a grinding noise which wasn’t present at the test drive.

How To 41
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Where in the World Is Santa?

Avaya

Avaya’s mission-critical Customer Engagement technology, which supports the North American Aerospace Defense Command (NORAD) Operations Center at Peterson Air Force Base, helps volunteers carefully monitor Santa’s travels and ensure his safety using radar, satellites, planes, and Santa Cams strategically positioned worldwide.

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How Sophos trains a powerful, lightweight PDF malware detector at ultra scale with Amazon SageMaker

AWS Machine Learning

A dataset of over 3,500 features is then computed, further split based on time into training and test sets and stored in batches as Parquet files in Amazon S3 to be readily accessible by SageMaker for training jobs. The following table provides information about the training and test data. Number of Samples. Number of Parquet Files.

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CRM Marketing and Orchestration: Is Your Brand Behind or Ahead of the Curve?

Optimove

How many of them are still not testing campaigns. If you’re reading this, then maybe you’ll be surprised to learn how many people in the “relationship” side of marketing – i.e., retention, loyalty, email, CRM, etc. – are still doing most of their customer communications by batching and blasting.

CRM 52
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Trust me, Fred. This Amazon thing is a Go!

West Monroe

We browsed the store, selected a few items (and put a few back, just to test that out), walked out of the store, snapped a few photos for posterity, and headed back to West Monroe. West Monroe’s Cam Bruce at opening day of the Amazon Go store. The shopping experience was simple.

Retail 84
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Keeping Up with “NORAD Tracks Santa”—Could Your Contact Center Do This?

Avaya

It’s when an Avaya industry-leading contact center solution is put to its ultimate test. NORAD Tracks Santa, now in its 62nd year, is a highly sophisticated program: NORAD experts carefully monitor Santa’s travels and ensure his safety using radar, satellites, jet planes, and Santa Cams positioned in strategic locations worldwide.

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Rail Ombudsman’s Approach to Accessibility Claims

Helen Dewdney

The Rail Ombudsman’s decisions are binding on the rail service provider, but not on the passenger which means they could then decide to take a case to court, having first tested it via our alternative dispute resolution service.

Travel 78