Russel Lolacher

JUNE 29, 2021

World Social Media Day is here again, providing a great opportunity to inform and educate your own public sector organization about what its social media efforts do to benefit them and their audience: the public. An Overview of your Social Brands. In a nutshell, what your platforms do for the organization.

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Social Media Infographics Travel Government 98

BirdEye

DECEMBER 12, 2022

Over 90% of marketers use social media as part of their marketing strategy because they know it’s a powerful tool. However, coming up with social media post ideas can be challenging and time-consuming. To help you get started, here are 20 simple social media post ideas you can use today. Table of contents 1.

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Social Media Strategy Marketing Case Study 98

QuestionPro Audience

JUNE 8, 2018

May brings fresh flowers, and fresh infographics! Especially when they come in our favorite guilty pleasure—a colorful infographic. So, we’ve curated a list of the top 5 infographics of May for your reading enjoyment. . 1 – THE BEST DAYS & TIMES TO POST ON SOCIAL MEDIA . on Sundays? 2 – 5 GREENEST U.S.

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Infographics Social Media Government Consumers 170

ReviewTrackers

APRIL 2, 2020

Social Media Marketing for Healthcare. Social media marketing can help healthcare organizations and marketers engage with patients, promote new relationships, and improve the reputation and credibility of doctors. 60 percent of doctors feel that social media marketing helps improve the quality of care they give patients.

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Social Media Healthcare Marketing Guidelines 100

Russel Lolacher

DECEMBER 10, 2019

.” Over the years, many a branded platform has been launched, with little to no long-term social media customer service strategy… or even a short-term one. To get it right – REALLY right – serious and thoughtful conversations need to happen before a single account is acquired or a social handle is created.

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Social Media Customer Service Strategies Strategy Customer Service 102

CSM Magazine

MARCH 23, 2022

Social media marketing can increase customer retention by 37%, according to one digital marketing agency. But social media plays a much bigger role in retaining customers than this. Here’s how to provide the best customer service possible on social media to boost your retention rates.

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Social Media Customer Retention Infographics Consumers 52

NobelBiz

AUGUST 24, 2020

A new report determined that American consumers overwhelmingly approve of interacting with brands over social media. More and more customers now prefer to resolve basic customer support requests over social channels. Voice is becoming just a fraction of the responsibilities of a contact center. Let’s see more!

Social Media 52

Social Media Brands Customer Engagement Engagement 52

C3Centricity

FEBRUARY 5, 2018

One of C3Centricity’s annual traditions is to publish a post which shares the best marketing infographics of the previous twelve months. Interestingly, many marketing infographics that have been shared in the past year are actually about content marketing. The Most Shared Marketing Infographics of 2017.

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Infographics Marketing Social Media Ecommerce 120

Russel Lolacher

JUNE 7, 2021

One of the biggest mistakes I’ve seen organizations do on social media, is treating it like it’s not SOCIAL media. If your company sets up a branded account on social media, you are making brand promises to meet the expectations of a social media experience: listening and responding, and doing it quickly.

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Social Media Video Engagement Customer Relationship Management 75

Customer Guru

JULY 10, 2018

The impact that CX has on the revenues of a brand can be gauged by this data – a research by American Express revealed that 60% of customers are willing to pay more for better customer experience. Of the many modes available, social media is proving to be the best for providing exceptional customer experience.

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Social Media Customer Experience Advertising Infographics 115

QuestionPro Audience

FEBRUARY 15, 2018

Adweek took a study conducted by Hornet to determine the consumer response to LGBTQ ads and created this interesting infographic. More than half of those surveyed (62%) accurately recalled the advertised brand of LGBTQ-themed commercials. This infographic details it all—from net sales to how you can become a seller.

Infographics 170

Infographics Ecommerce Government Social Media 170

NetBase

APRIL 25, 2019

Spring is a great time to perform a social media audit , to check in and ensure your brand goals are on track for the next quarter – headed towards back-to-school campaigns and ultimately the holiday season. Which tools are best for assessing your social performance? Why perform a social audit?

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Social Media Tools Multi-Channel Analytics 83

ReviewTrackers

SEPTEMBER 3, 2018

Social Media Marketing for Healthcare. Social media marketing can help healthcare organizations and marketers engage with patients, promote new relationships, and improve the reputation and credibility of doctors. Social Media Marketing Ideas for Healthcare. Use social media to educate your audience.

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Social Media Healthcare Marketing Guidelines 77

Provide Support

SEPTEMBER 6, 2017

With over 2 billion Facebook users, +700 million Instagram users, and +300 million Twitter users, it’s no longer enough for brands to be merely present on social media. Today’s customers want their voices heard and problems resolved quickly and effortlessly whenever they reach out to brands on social media.

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Social Media Infographics Customer Service Trends 70

BirdEye

APRIL 16, 2024

Are you looking to expand your reach on social media and draw more eyes to your website, products, or blog? Understand your audience on Pinterest For many users, Pinterest serves as a vision board more than a social media platform.

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Social Media Strategy How To Infographics 67

Provide Support

AUGUST 30, 2016

Gone are the days when we didn’t need to worry about using social media for customer support. According to the Sprout Social report 90% of people surveyed have used social media in some way to communicate directly with a brand. But today, it’s not even a question. Read more. Permalink | No comment.

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Social Media Infographics Brands Consumers 46

Ecrion

SEPTEMBER 23, 2020

The term customer service is a catch-all phrase that roughly equates to a customer’s experience with and perception of your brand. Your brand, in essence, is the personality you present to your customer, so creating an attractive and approachable personality works in your favor. It’s All About Retention | 8. Smart Customer Service.

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Infographics Self Service Customer Service Social Media 105

Provide Support

SEPTEMBER 22, 2015

Social Media in Customer Service. The way you respond to and handle their complaints will determine whether your customers share on social media how terrible your company is or will remain happily loyal to your brand. How Social Media Is Affecting Customer Service. Where are the findings you ask?

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Social Media Infographics Customer Service e-support 40

InMoment XI

MAY 14, 2024

A positive brand reputation not only attracts patients but also top talent. Consistent and up-to-date listings not only improve visibility and accessibility for patients seeking your services but also contribute to local SEO performance and a cohesive and professional brand image for your organization across all locations.

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Healthcare Management Hospitality Analysis 260

CSM Magazine

DECEMBER 10, 2019

By using social networks and blogging, you can increase your customer base and make new business connections. Social media is gaining more popularity and new users every day. You also have to use smart and effective social media marketing (SMM) tactics that will help you to build brand awareness.

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Social Media Customer Base Infographics Advertising 52

NetBase

APRIL 25, 2019

Spring is a great time to perform a social media audit , to check in and ensure your brand goals are on track for the next quarter – headed towards back-to-school campaigns and ultimately the holiday season. Which tools are best for assessing your social performance? Why perform a social audit?

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Social Media Tools Multi-Channel Analytics 66

NetBase

JULY 24, 2019

Gathering competitive intelligence on your competition is essential to brand survival. Fortunately, there are a range of competitor analysis tools to help brands speed this process up! Part 4 of our Social Media Analytics Guide contains all the info you could ever need about why competitor analysis is crucial, and what it entails.

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Social Media Analysis Tools Effort Score 78

Comm100

OCTOBER 13, 2022

This includes producing a variety of content types across the web, in a variety of formats, such as: Blog posts Long form videos like interviews and video podcasts Short form videos showcasing answers to common questions Infographics. Social media presence.

Strategy 206

Strategy Chatbots Social Media Omni-Channel 206

BirdEye

APRIL 26, 2024

Whether for newsletters, social media, or websites, content is everywhere – and so are the tools to create it. With BirdAI , you can create hundreds of social media posts for your pages with a few simple clicks. BirdAI Content, mainly social media content, often demands a constant presence. Adobe Veed.io

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Tools Social Media Multi-Channel Video 57

C3Centricity

NOVEMBER 21, 2018

If you’re like me and are fascinated by how change happens, then I’m sure this complete history of marketing Infographic by Hubspot will be of interest. Video is taking over social media, with its rapid rise on YouTube, Twitter and Facebook. BRAND BUILDING. brand #Marketing #CEX #CRM Click To Tweet.

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Brands Customer Centricity Customer Journeys Consumers 192

ReviewTrackers

APRIL 20, 2021

Increase your visibility on social media. If you can build a high-quality social media presence, your bank can achieve greater visibility in the eyes of those searching for new institutions and providers. Post regularly on your social media profiles. Not quite sure how to work on social?

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Banking Social Media Infographics Rewards Programs 123

BirdEye

MARCH 11, 2024

According to a recent survey by Birdeye, 79% of businesses produce their social media content in-house, underscoring the necessity of arming these businesses with the proper tools and strategies for success. How to create a memorable hashtag strategy for your brand? What’s the psychology behind hashtag popularity?

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Social Media Trends Analytics Connections 70

InMoment XI

FEBRUARY 29, 2024

Promote Your Content Locally Share your content on local social media channels, community forums, and neighborhood groups to increase its visibility within the community. Consider sponsoring local events or community initiatives that align with your brand values and target audience to increase exposure for your content.

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Tips Strategy Case Study Social Media 260

BirdEye

OCTOBER 31, 2023

Using social media ads can help you reach new audiences, re-engage website visitors, and spread brand awareness for your business. They are designed to reach new audiences, improve engagement, generate revenue, retarget customers, spread brand awareness, promote apps, and boost sales. Select the timeframe for the ad.

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Social Media Advertising Video ROI 109

BirdEye

MARCH 27, 2024

Maintaining an active digital strategy requires businesses to create and publish content across seven to eight different channels, ranging from emails to various social media platforms. Enhanced audience engagement As customers engage more with your content on social media, your engagement rates will naturally increase.

Strategy 57

Strategy Social Media Trends Infographics 57

NobelBiz

JANUARY 3, 2024

It is crucial for call centers to actively engage customers across various platforms, providing a seamless experience through voice, email, SMS, or social media. Social media platforms , such as Facebook, Twitter, and Instagram, have become integral parts of people’s lives.

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Call Center Trends Contact Center Contact Center Software 105

NetBase

SEPTEMBER 14, 2018

For brands, the stakes are always high. Our new eBook The Art of Possible: Using Social Media Analytics to Develop Data-Driven Agency Pitches has all the answers. Insights any older may not be actionable, and you want to show your target brand you have your finger on the pulse of their business. The Lay of the Land.

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Social Media Analytics Analysis Infographics 46

BirdEye

DECEMBER 25, 2023

This guide will equip you with everything you need, from business profile optimization to the advantages of pairing the AI-powered Birdeye Social media reputation management software with your LinkedIn. Choose “Showcase Page” to highlight a specific product, service, or brand within your company.

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Social Media How To Infographics Tips 57

LiveChat

APRIL 4, 2017

While it’s clear why having at least one social media account is a “must” for business, it might be difficult which social network site you should choose. Thanks to the below Q&A you will be able to develop your social media strategy from scratch and turn your social media presence into the best thing since sliced bread.

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Social Media B2C Tips Video 50

C3Centricity

MAY 22, 2016

If you’d like to see more about its complete history, then I highly recommend this Hubspot infographic. The post Say Goodbye to Marketing & Brand Building, Say Hello to Consumer Centricity appeared first on C3Centricity. They realised […].

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Consumers Brands Marketing Infographics 120

BirdEye

NOVEMBER 21, 2023

In this blog, we’ll explore 18 proven jewelry store marketing strategies to capture attention, strengthen your brand, and drive sales. Make Local Social Media Management a Breeze Learn how Birdeye makes jewelry store marketing a breeze. It also includes voice, tone, and the values that your brand represents.

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Marketing Social Media Advertising Brands 109

BirdEye

DECEMBER 9, 2022

If you want your business to be successful, you need to have an active presence on social media. However, managing all your social media profiles takes time and effort. That’s where a social media calendar can help. Table of contents What is a social media calendar (and why do you need one)?

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Social Media Tips Analytics Video 19