BirdEye

DECEMBER 26, 2023

The brand has invested time and resources in becoming the #1 choice in fitness for millions of Americans. Brand awareness vs. Brand salience Brand awareness and brand salience are two distinct but equally important aspects of brand management. Watch the Free Demo Now.

Brands 104

Brands Social Media Competitive Advantage Analysis 104

BirdEye

OCTOBER 5, 2023

What’s the first thing that comes to mind when someone mentions your brand name? Today’s marketplace is competitive and transparent, so managing brand perception isn't just important - it's imperative. The stakes are high, with 91% of customers admitting they'd switch to a competitor following a poor customer experience.

Examples 62

Examples Measurement Brands How To 62

BirdEye

OCTOBER 6, 2023

Your business’s online reputation management is your bread and butter. Your brand reputation management should be your #1 marketing priority. This constant threat to your brand’s name is known as reputational risk. Understanding reputational risk and how to manage it effectively can safeguard your business.

Strategy 57

Strategy Social Media Airlines Software 57

BirdEye

FEBRUARY 23, 2024

Each department is vital to any successful organization: the marketing department fuels the hype, finance manages the cash flow, and operations keep the engine running smoothly. Each type of communication is crucial for managing a company’s public image and internal harmony. Watch the Free Demo Now.

Communication 62

Communication Multi-Channel Culture Social Media 62

BirdEye

MARCH 29, 2024

34 Instagram story ideas for businesses in 2024 FAQs on Instagram story ideas Manage your Instagram account with Birdeye How to post a story on Instagram? And a brand introduction on Instagram stories can definitely do that. See Pricing FREE DEMO 23. Table of contents How to post a story on Instagram?

Social Media 107

Social Media Video Guidelines Feedback 107

BirdEye

AUGUST 28, 2023

Social reach is one of the most important metrics of social media management. Watch the Free Demo Now. See Pricing FREE DEMO Table of contents Q1: What is a social media reach? For the best possible success, work with influencers that align with your brand values. That’s what social media reach gives you.

Social Media 98

Social Media Metrics Measurement Multi-Channel 98

BirdEye

JANUARY 11, 2023

Its simple interface makes it incredibly user-friendly and features like Facebook Business Manager help businesses optimize the platform for advertising and marketing. Social media marketing is the process of creating, managing, and amplifying content related to your business or product on social networks. Watch our free demo today.

Social Media 98

Social Media Multi-Channel Advertising Measurement 98

BirdEye

FEBRUARY 12, 2024

Maintaining a unified brand voice while personalizing content for diverse local audiences requires a delicate balance—a misstep in one area can have ripple effects across your entire brand. Multi-location social media refers to managing and operating social media accounts for a brand that operates in multiple locations.

Social Media 57

Social Media Multi-Channel Tips Brands 57

SmartKarrot

FEBRUARY 2, 2021

Adding 24×7 available chatbots render the customer immediate assistance and help in augmenting the brand value too. Just in case, the chatbot cannot resolve the customer’s concern in one go, it deflects the issue to a human agent. Reduces Churn Rate.

Customer Experience 8

Customer Experience Effort Score Chatbots Wait Times 8

BirdEye

MARCH 11, 2024

Pro-tip: Use hashtags to align your brand with social causes or movements, showing your brand's values and connecting with users who share those values. Watch the Free Demo Now. See Pricing FREE DEMO 4. Hashtag for Business: Top Strategies & Tips Want to see the impact of Birdeye on your business?

Social Media 70

Social Media Trends Analytics Connections 70

BirdEye

DECEMBER 8, 2023

Actively generate and manage reviews 3. When you strategically incorporate keywords like “carpet cleaning services in your area,” this enables your business to rank higher in local search results, driving qualified traffic to your website and potentially converting leads into customers. Watch the Free Demo Now.

Tips 57

Tips Strategy Marketing Social Media 57

BirdEye

APRIL 13, 2023

Before launching any advertising campaign, make sure that you know the campaign goals, and target clicks, have a plan to engage with your audience, and are ready to experiment as the need arises. Watch our free demo to learn how Birdeye can help you grow your social media presence.

Social Media 98

Social Media Advertising Video Fashion 98