how-to-leverage-chatbots-in-your-firms-marketing Blog Related Topics 
BirdEye
NOVEMBER 30, 2023
Lawyers are experts at advocating for their clients, but when it comes to advocating for their firms, many find themselves in unfamiliar territory. But law firm marketing requires different skills — brand building, digital savviness, and a deep understanding of client needs and perceptions.
BirdEye
NOVEMBER 16, 2023
Getting more clients for your real estate business is integral to real estate reputation management. It’s easy to feel overwhelmed with many strategies, tactics, and techniques while increasing your realtor ratings. Fear not, because this blog is different. Include an AI chatbot for instant response 2.
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Beyond Philosophy
DECEMBER 21, 2023
One area that will feel the influence of AI keenly is customer market research. A recent article by Qualtrics, “ AI Will Reinvent the Market Research Industry ,” had a couple of stats I wanted to share with you today, which include: 83% of researchers see AI as an industry opportunity, and 7% see it as a threat.
CSM Magazine
JUNE 24, 2021
When people think of law firms, good customer service doesn’t always come to mind. Rather, they think of being put on hold on the phone and about lawyers that only seem to care more about the cold hard facts of the case and less about how the client is feeling throughout what may be a distressing time of their life.
BirdEye
DECEMBER 26, 2023
Every business owner wants to expand and invest in newer markets. But this can change if your business actively measures brand salience and takes steps to improve it. By monitoring customer signals and feedback, you can know your standing in the market and try to become the #1 choice against all odds.
ShepHyken
MARCH 17, 2017
This week on our Friends on Friday guest blog post my colleague, Paul Comarto, writes about how the use of text messaging and live chat are influencing customer service. For many issues, there are plenty of fast and easy ways to access what we’re looking for, from a quick online search to AI, chatbots, and other automated responses.
ChurnZero
JANUARY 25, 2024
How will customer success jobs, and the skills they require, evolve in 2024? Let’s explore the essential trends, specializations, and factors driving the evolution of CS skills in 2024, and consider how you can upskill yourself and your team to stay at the cutting edge.
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