You Ask, We Tell: How Do I Increase Survey Response Rates? Should I Shorten My Survey?
InMoment XI
NOVEMBER 16, 2021
In this blog, I’m going to focus on one question that continues to come up in conversations with CX practitioners and data analysts and my answer may surprise you. My first instinct when asked this question is to ask, “are you really interested in only increasing your survey response rate , or are you interested in getting more responses?”
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