NetBase

SEPTEMBER 17, 2018

For some, the post-Labor Day months signify cooler weather, getting the kids back to school and out of their hair, and all things pumpkin spice. For us at NetBase, fall means one thing: NetBase LIVE LA & NY ! Rock Star Keynote Speakers. Here are 5 reasons you won’t want to miss out: 1. Customer Break-out Sessions.

Social Media 43

Social Media Conference Analytics Government 43

Kustomer

MARCH 3, 2022

PatientPop offers customer support to private healthcare practices and Hunter’s team is able to handle every aspect of CX with these four helpful tips. Tip 3: Step Outside of the CX Role. Hunter’s third step to transforming CX is to step outside of the CX role and engage with other parts of the company.

Tips 59

Tips Customer Experience Healthcare Data 59

Currency Alliance

FEBRUARY 10, 2021

We hear loyalty leaders state all the time that they have embraced ‘best practices’. In my opinion, if someone believes they have reached ‘best practice’, then they typically stop thinking about how to create more value for all stakeholders, and simply allow inertia to drive their customer engagement efforts.

Loyalty Programs 52

Loyalty Programs Loyalty How To Touchpoint 52

Currency Alliance

APRIL 10, 2021

It’s not unusual for the very best programs to comprise 15%-30% of a business’s enterprise value. There are three specific things you should demand from your loyalty team to make it more profitable – click the links to skip down to each section and get the details…. Nobody granted those loans on a whim.

Loyalty 52

Loyalty Marketing Loyalty Programs Touchpoint 52

Kustomer

FEBRUARY 11, 2021

PatientPop offers support to private healthcare practices and Hunter’s team is able to handle every aspect of CX with these four helpful tips. Being the Head of Customer Experience at PatientPop, Hunter understands the importance of having CX that goes beyond the standard. Tip 3: Step Outside of the CX Role.

Tips 59

Tips Healthcare Data Trends 59

Alida

SEPTEMBER 22, 2016

Heidi Martin, strategy and insights consultant at Art Gallery of New South Wales, said that CX pros need to drop their preconceptions about the customer journey. broadcast still rocks! To deliver impactful and timely insight to business leaders in your company, you can’t rely on slow, traditional research methods.

Innovation 100

Innovation Marketing Social Media Healthcare 100

SmartKarrot

JUNE 29, 2022

Yet, despite this clear value, many companies fail to prioritize Enterprise CX initiatives and measure their effectiveness. Listening to your customers is integral to improving your enterprise customer experience (CX). Prioritize Your Enterprise CX Projects. Create and Enforce Goals for Your CX Team. Listen to Customers.

Tips 11

Tips Customer Experience Social Media CEM 11

Currency Alliance

FEBRUARY 26, 2019

Having benchmarked and talked to hundreds of loyalty programs in the past few months, what we think program leaders ought to be doing during the next 3-6 months is preparing a plan to realign their loyalty program design with the broader business strategy and core value propositions. How can we call that success? Set clear objectives.

Loyalty 45

Loyalty Strategy Loyalty Programs Hotels 45

Qualtrics

OCTOBER 22, 2019

First things first, let’s make sure you have the basics right: When? We’ve negotiated some tasty conference rates for you at some of the best downtown hotels – when you register you should receive an email with the links to book your hotel. . So stock up on the calories to make sure you don’t miss a thing. Where and when?

Hotels 22

Hotels Entertainment Sports Conference 22