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Avoid Seasonal Highs and Lows with These Customer Experience Tips

CSM Magazine

Every year organizations invest millions to deliver a high-quality customer experience (CX) during their seasonal periods. That’s better than the pre-recession high of $4.4 It’s also a 50% increase from 2009’s record low of $4.06 trillion spent in 2007. Their sales were up 14.2%

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31 irresistible car sales email templates to close more deals

BirdEye

As customers verify your brand’s reputation on top car review sites , you need to ensure that your email marketing strategy also delivers to meet their expectations. These emails are strategically crafted to engage potential customers, nurture leads, and drive sales. It is effective communication.

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Attract your dream customers with 40+ powerful hashtags for business

BirdEye

This blog will guide you through selecting, analyzing, and optimizing hashtags to attract your ideal customers. This blog will guide you through selecting, analyzing, and optimizing hashtags to attract your ideal customers. When to use hashtags that’ll generate your dream customers? Continue scrolling to discover more.

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Bridging the Knowledge Gap in Field Service

TechSee

Today’s number one challenge in field service is the knowledge gap between Baby Boomer technicians – an aging workforce – and the next generation of technicians who have less experience and want more independence. The population aged 60+ is growing faster than any other group. Widening knowledge gap in field service.

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Subscription business model: What, how, and why

BirdEye

This article explores the world of subscription business models, including its benefits and tips for building one. It allows companies to leverage customer relationships to create a steady revenue stream. It also enables customers to automatically and conveniently repurchase a product or service they want to continue using.

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10 Top Tips for Avoiding Complaints and Managing Them

Helen Dewdney

The Complaining Cow’s Ten Top Tips for the Complained Against! Search well and you can find lots of help in improving your customer service and experience, sales etc. 1) Dealing with customers on the telephone. Absolute pet hate of many customers! Where are your customer service skills?

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3 digital-first strategies to make 2023 a high-impact year

West Monroe

Many organizations entered 2023 at a low point, leaving little room for error, and it’s still unclear whether this year will boom, bust, or end up somewhere in the middle. Let’s set the scene: The past few years have been an economic rollercoaster. You want to see your strategic decisions and investments make an impact now.