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The State of the Shopping Apps Report for 2022

Lumoa

Retailers need to assess all of the potential variables impacting the performance of their shopping apps to be successful and customer reviews allow them to collect feedback directly from the source. Our shopping apps performance report includes. What factors separate leading shopping apps from bottom performers.

Report 208
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Best Practices for Conducting an In-App NPS Survey

Retently

Are you leveraging the full potential of the in-app NPS survey to tap into customer feedback? Discover the effectiveness of in-app NPS surveys in capturing customer sentiment and learn best practices for embedding them into your digital platform for more meaningful insights that drive growth. Let’s get started.

NPS 78
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WFM in the Palm of Your Hand: The Calabrio ONE Mobile App

Calabrio

With the new Calabrio ONE Mobile app, now you can. The Calabrio Mobile app allows employees to access their schedule information from anywhere, ensuring they have the most up to date schedule information. Some key benefits featured in the new Calabrio ONE Mobile app include: Easy deployment with standard web-based portal.

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The comprehensive guide to mobile app surveys

GetFeedback

Learn about mobile app surveys, including benefits and types, and how they help you collect customer feedback and optimize your mobile experience.

Survey 195
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2021 State of Customer Service Experience Report

63% of customers tried digital apps and tools for the first time and 75% will continue to prefer digital apps post-pandemic. Report highlights include: Online shopping is the new normal – 68% of customers increased their online shopping during the pandemic and plan to continue this trend post-pandemic.

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How Mobile Apps are Changing Travel in 2018

QuestionPro Audience

A good mobile app adds to the customer experience, and creates brand loyalty. For the airline, apps make it possible to pass information to the traveler immediately, which ultimately eliminates confusion and makes the traveler’s experience less stressful. Airlines are looking to extend the customer experience in 2018.

Travel 294
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GetFeedback simplifies CX for Salesforce customers with a new integration and a new app

GetFeedback

New Salesforce integration for feedback from digital channels and new GetFeedback app for Salesforce.

Feedback 368
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Utilizing Technology: Improve Customer Experience and Increase Points of Profit in Your Restaurant Business

Speaker: Hillary Holmes - SpotOn Operator in Residence; Troy Hooper - CEO, Kiwi Restaurant Partners; Jason Berkowitz - Founder and CEO of ARROW UP Training

Hard work can’t cut the fees from third-party delivery apps or get orders in and out of the kitchen faster, but technology can! Running a restaurant is hard work, so it can be discouraging when you see how little of that work shows up in your bottom line.

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2 Retail Sectors That Are Completely Changing the Game: FMCG & Q-Commerce

Speaker: Joe Heather, Deliverect GM (UK&I) & Noah Hayes, Deliverect GM (US&CA)

Save your seat today and elevate your understanding of the evolving consumer landscape and the future of commerce!