SurveySensum

SEPTEMBER 19, 2023

So yesterday my friend Jess was scrolling through a new travel booking app to book a hotel. While browsing, she kept receiving in-app surveys asking her to rate her experience. The answer was as vague as the question and the survey missed the mark. What is an In-App Survey? Why Use In-App Surveys?

Survey 52

Survey Data User Experience Customer Satisfaction 52

delighted

APRIL 19, 2023

Online survey distribution methods (think email, link, and website surveys) get great response rates and garner high-quality feedback for two reasons: they’re user-friendly and timed to catch folks while their experience is still fresh. New to QR code surveys, or need a refresher? What is a QR code survey?

Survey 90

Survey Feedback Net Promoter Score How To 90

SurveySparrow

AUGUST 16, 2022

Online survey tools like Jotform have become the most necessary attribute of the contemporary digital world. Jotform is one of the beneficiary online survey tools with many user-friendly features. New users would have many queries on selecting Jotform as their primary survey tool. Features of Jotform: Drag-and-drop app builder.

Survey 52

Survey Social Media Omni-Channel Tools 52

Confirmit

JANUARY 8, 2020

Confirmit has a plethora of mobile apps to meet all your business needs. We have apps for everything from consumer surveys branded to suit your style to on-the-go reports and dashboards so you never miss a beat. This is what Confirmit’s Mobile App Software Development Kit (SDK) is all about! But with more than 2.7

Feedback 52

Feedback Survey Customer Voice Software 52

Thematic

JANUARY 5, 2020

To do this I decided to use Thematic to answer my question by discovering product insights in banking app reviews. To compare the two, I used Thematic’s AI to analyze publicly available customer feedback from the Android and iOS app stores. While the apps had a comparable overall ratings of 3.8, of Simple reviews.

Banking 117

Banking Poor Customer Service Feedback Report 117

SurveySensum

NOVEMBER 23, 2023

NPS tool helps you survey your customers’ loyalty, categorize them as per their satisfaction data, and keep in touch with them. A well-designed NPS survey tool features NPS calculation, automation, survey scheduling, customer segmentation, an intuitive dashboard, reports, real-time notifications, etc.

NPS 52

NPS Net Promoter Score Software Tools 52

SurveySensum

FEBRUARY 28, 2024

Do you crave honest feedback in your employee surveys? Anonymous surveys are the answer! The anonymous feedback tool is designed to launch anonymous surveys, enabling users to share their feedback and opinions without revealing their identity. Or seeking higher response rates? Why limit yourself?

Tools 52

Tools Feedback Analysis Survey 52

SurveySparrow

JANUARY 18, 2023

When it comes to online surveys, there are many quality players, and yes, they have some rivalry, too. Here, we’ve come up with a detailed comparison of the two survey giants to find a winner! Google Forms: 9 Points Of Comparison Typeform is a popular online survey tool that lets businesses build engaging and beautiful surveys.

Comparison 52

Comparison Survey Analytics Tools 52

Thematic

JUNE 28, 2021

To help find clear focus, and deliver better customer experiences, we take all the raw, unstructured feedback - from reviews, survey responses, chats, complaints and support tickets etc. behind the reviews of their banking app experience. The unhappiest are those who experience problems using their App.

Banking 62

Banking Competitive Advantage Feedback User Experience 62

SurveySparrow

JANUARY 23, 2023

Both Microsoft and Google Forms are excellent form or survey builders in their own rights. Microsoft Forms vs. Google Forms: 9 Points Of Comparison Even since Microsoft launched Forms in September 2018, it has garnered a massive audience looking to create online forms, surveys, quizzes and polls, quickly and hassle-free.

Comparison 52

Comparison Video Survey Analytics 52

SurveySensum

MARCH 15, 2024

It lets you send NPS, CES, CSAT, product, onboarding, and many VOC surveys to your customers. In-Built Templates SurveySensum offers a wide variety of pre-built survey templates that you can use for market research. You can generate a range of surveys for various industries, including retail, fintech, and SaaS.

Tools 52

Tools Software Marketing Analytics 52

SurveySensum

NOVEMBER 13, 2023

Enter mobile survey tools. However, choosing the right mobile survey tool is as critical as designing the right types of survey. However, choosing the right mobile survey tool is as critical as designing the right types of survey. What is a Mobile Survey Tool? How to Choose the Right Mobile Survey Tool?

Tools 52

Tools Survey Customer Experience NPS 52

SurveySparrow

JUNE 26, 2021

Mobile App Surveys: Questions To Ask And Best Practices To Follow. Building a great app is not a walk in the park. Some people are ready to help you in the journey of developing the ‘perfect’ app. So yes, your customers are there to identify your apps or product’s strengths, weaknesses, and areas to improve.

Survey 52

Survey NPS Feedback User Experience 52

ChurnZero

DECEMBER 18, 2018

23 SaaS apps were recognized for their demonstrated excellence and customer delight. The competition consisted of four categories – Overall SaaS, SaaS Customer Success, iOS Mobile SaaS App, and Android Mobile SaaS App. IOS MOBILE SAAS APP CATEGORY WINNERS . ANDROID MOBILE SAAS APP CATEGORY WINNERS .

Net Promoter Score 40

Net Promoter Score Software Customer Success Customer Expectations 40

Centercode

FEBRUARY 5, 2021

Whether you’re building hardware or software, phones or mobile apps, headsets for business professionals or connected toys for kids, understanding the technographics of your audience is vital to improving the performance of your products. Build your technographic specifications into your qualification survey.

Wireless 98

Wireless Guidelines Survey Connections 98

Retently

JUNE 28, 2022

If your product is an iOS, Android or Mac app, ask them to review your product in the App Store, Mac App Store or Google Play Store. Luckily, relationships with Detractors (customers that rate your product between one and six on the NPS survey scale) aren’t always a dead end.

NPS 148

NPS Net Promoter Score Feedback Case Study 148

SurveySensum

MARCH 3, 2022

It not only automates the entire process of capturing customer feedback, but it also gathers it from multiple channels like website, in-app, social channels, surveys, emails, etc, and stores them in one place. Cons: Integrating third-party apps require technical support. Brings Continuous app improvements. Data Analysis.

Tools 52

Tools Multi-Channel Analysis Analytics 52

SurveySensum

OCTOBER 17, 2023

Not only does it allow users to create NPS, CES, and CSAT surveys but also takes a step beyond with CSI and SSI, Onboarding, Feature Prioritization, Merchant Satisfaction, and other surveys as per the industries – Retail, B2B, SaaS, FinTech, Automotive, and Healthcare. You can launch any type of survey in less than 10 minutes.

Feedback 52

Feedback Tools Management Knowledge Base 52

Alliance by IFS

OCTOBER 17, 2017

Yet according to the 2016 Frost & Sullivan Mobile Enterprise Applications Survey, 26% of North American companies are either delaying or completely rejecting the implementation of a new Mobile Workforce Management, or a field service management software , solution. Is easily adopted by technicians, helping achieve ROI faster.

Management 80

Management ROI Software Leadership 80

SurveySparrow

FEBRUARY 14, 2022

One of these is letting you collect feedback on the spot with QR code surveys. This article will talk about: What are QR code surveys? Step-by-step guide to create a QR code for surveys. Benefits of QR code surveys. Examples of QR surveys in action. Best practices to implement QR codes in your survey.

Examples 52

Examples Survey Feedback Ecommerce 52

TechSee

NOVEMBER 6, 2018

AR can help technicians gain immediate access to remote experts when necessary, streamline the field service process, quickly execute field repairs, or even communicate with customers — for example, to survey a location prior to a dispatch or follow up after a visit. IoS, Android, tablets? If so, which ones? Smart glasses?

Call Center 104

Call Center Insurance Customer Satisfaction Video 104

SurveySensum

OCTOBER 12, 2022

ProProfs Survey Maker. It has limitless customizable templates for its users with 100+ integrations to third-party apps. . Here are the top 10 competitors of Jotform that help you share surveys with your customers, gather their feedback, and analyze those feedback, all in real-time. . ProProfs Survey Maker. FormAssembly.

Survey 52

Survey Chatbots eBook Feedback 52

C Space

MARCH 12, 2020

Whilst general awareness around the COVID-19 coronavirus outbreak is high, C Space results from survey data collected on 3/8 show that just 36.5% Given the information is publicly available, it hasn’t taken long for app developers to produce and launch a range of unofficial mobile services. Felix Koch. Regional CEO EMEA & APAC.

Government 86

Government Consumers Hospitality Report 86

West Monroe

APRIL 10, 2017

The new open-source frameworks, CareKit and ResearchKit, provide a standard platform that enables developers to build medically-focused research and care apps with built-in features related to end-to-end data encryption, privacy, and standardized data sharing. With all these benefits, why wouldn’t apps like One Drop become more mainstream?

Healthcare 40

Healthcare Competitive Advantage Data Technology 40

Oracle

SEPTEMBER 11, 2019

Mobile devices, too — including tech baked in to Android and Apple iOS — are increasingly relying on voice assistant interactions. By harnessing artificial intelligence, they can often provide answers to basic questions posed either over the phone, via an app, or in a web environment.

Chatbots 60

Chatbots Entertainment System Technology 60

SurveySensum

APRIL 21, 2023

Formstack is an online survey builder that helps businesses create custom forms, surveys, quizzes, and more. Limited customization Customization is another essential factor that helps businesses create surveys that cater to their specific needs. With SurveySensum, users can Create and share surveys across different channels.

Survey 52

Survey Multi-Channel Analysis Tools 52

Gainsight

MAY 23, 2019

Gainsight PX pairs deep SaaS product analytics with personalized in-app engagements that enable product leaders to deliver exceptional user experiences, continuously improve their offerings, and drive adoption of their most valuable features. Mobile apps are a key tenet of today’s SaaS offerings. Gainsight PX. Available now.

Effort Score 75

Effort Score Analytics Report Data 75

delighted

JUNE 7, 2019

Digital survey distribution methods (think email, SMS text, chat link URL, and web intercept surveys) get great response rates and high-quality feedback for two reasons: they’re user-friendly and timed to catch folks while the experience is still fresh. With QR code surveys, it’s easier than ever to get opinions on the go.

Feedback 58

Feedback Survey Conference Customers 58

SurveySensum

FEBRUARY 16, 2024

Create CSAT Surveys with multiple questions with SurveySensum. Among these innovations, premier hearing aid apps for Android stand out. Words like “why” and “how” in questions uncover deeper needs and emotions, which already serve as a major benefit.

Strategy 52

Strategy How To Communication Interaction 52

SurveySensum

FEBRUARY 16, 2024

Create CSAT Surveys with multiple questions with SurveySensum. Among these innovations, premier hearing aid apps for Android stand out. Words like “why” and “how” in questions uncover deeper needs and emotions, which already serve as a major benefit.

Strategy 52

Strategy How To Communication Interaction 52

Help Scout

FEBRUARY 5, 2019

Articles now have a simple survey on the bottom to gather feedback from customers. The Beacon for Android SDK was enhanced with the following goodies for Android developers to enhance their apps: You can now change Beacon’s suggested Docs articles and add attachments to messages. Beacon Mobile SDKs. Qualitista.

Self Service 40

Self Service Guidelines Report Feedback 40

ProProfs Chat

JULY 20, 2021

Zoho Survey is a popular survey creation tool that helps you create a reliable and actionable survey in minutes. It has all the features required to create a basic survey. Any user can easily access a wide range of built in reports and interactive charts while analyzing the survey responses.

Survey 52

Survey NPS Social Media Net Promoter Score 52

Centercode

FEBRUARY 26, 2019

These functions sort user survey respondents into segments, like iOS or Android. On a project level, these functions remind testers to complete unfinished surveys. These features automatically score users based on positive or negative actions – submitting a survey within a certain window of time, for example.

Tools 65

Tools Effort Score How To Feedback 65

ProProfs Chat

JUNE 25, 2021

Qualtrics is one of the most sought after survey maker software in the market. Versatile features like interesting question types , survey scheduling option, survey reminders, and advanced analytics features are all that you need to create a basic survey in a hassle-free manner. In-Depth but Complex Survey Analysis.

Net Promoter Score 52

Net Promoter Score Survey Social Media Analysis 52

Lumoa

JANUARY 11, 2022

NPS surveys or full NPS analytics? The question of “What should you invest in: survey or analytics?” Without a properly crafted customer survey, you would not get enough data. However, when debating survey vs. analytics, professionals often forget why they started the customer experience management program in the first place.

NPS 259

NPS Software Net Promoter Score Survey 259

ProProfs Chat

DECEMBER 6, 2021

Using this cloud-based solution, you can generate contact forms, registration forms, application forms, surveys, payment forms, and more. ProProfs Survey Maker. ProProfs Survey Maker is the world’s most versatile survey and form-making tool that enables users to ask any question, the way they want. Surveys for feedback.

Survey 52

Survey Analysis CRM Report 52

Clarabridge

NOVEMBER 18, 2015

Kiosk Survey Collection. New Clarabridge Survey apps for iPad and Android turn tablets into kiosk feedback stations. Customers can now provide instant feedback during key moments of truth without having to provide an email address or phone number, reducing survey fatigue and increasing response rates.

CEM 0

CEM Analysis Feedback Survey 0