NetBase

OCTOBER 3, 2018

The problem for modern brands isn’t issues cropping up – it’s how quickly social media turns small problems into viral catastrophes. The good news is, social media is also the solution – or more specifically, Social Media Analytics is. Social users love a bandwagon. Ignorance Is Not Bliss.

Analytics 60

Analytics Social Media Management How To 60

BirdEye

JANUARY 6, 2023

Understanding social media algorithms can be the difference between success and failure. In this article, we’ll teach you everything you need to know about the most well-known social media algorithms and explore ways to help your company rank. Table of contents What are social media algorithms?

Social Media 19

Social Media Video Sports Trends 19

InMoment XI

JUNE 13, 2024

In today’s data-driven world, businesses generate and accumulate vast amounts of text data from various sources, including customer feedback , social media, emails, and internal documents. However, extracting meaningful insights from this unstructured data can be challenging. This is where text mining comes into play.

Social Media 260

Social Media Analysis Analytics Trends 260

NetBase

JUNE 5, 2020

In this trend analysis, we’ll share consumer and market intelligence around: Top shows shifting to meet consumer desires for varied experiences in entertainment. Brand advertising budgets continuing to shift towards online and social media. 89% of marketers are using social media to advertise.

Innovation 73

Innovation Brands Social Media Advertising 73

NetBase

OCTOBER 31, 2019

Capturing consumers’ attention is never easy. Social media analytics makes marketing fairly intuitive. You guessed it – accurate social insight ! Like creating Halloween costumes for the super loyal, and super hilarious consumers that love them. There’s a reason why sports team mascots exist, after all.

Consumers 40

Consumers Sports Social Media Analytics 40

NetBase

OCTOBER 31, 2019

Capturing consumers’ attention is never easy. Social media analytics makes marketing fairly intuitive. You guessed it – accurate social insight ! Like creating Halloween costumes for the super loyal, and super hilarious consumers that love them. There’s a reason why sports team mascots exist, after all.

Consumers 40

Consumers Sports Social Media Analytics 40

Retently

APRIL 5, 2024

Today’s consumers might browse products online before purchasing in-store or use their smartphones to compare prices while shopping at a physical location. Retailers leverage AI technology, such as chatbots and predictive analytics, to enhance customer experiences by providing immediate assistance and personalization.

Retail 78

Retail Engagement Strategy Customer Experience 78

NetBase

SEPTEMBER 12, 2018

And Coca-Cola’s recent acquisition of Costa Coffee , a serious contender, shows just how far solid social media sentiment analysis can take a brand. The post Coca-Cola’s Specialty Coffee Expansion Showcases Social Media Sentiment Analysis of European Market appeared first on NetBase. and potentially unseat another.

Social Media 40

Social Media Analysis Marketing Sports 40

NetBase

NOVEMBER 13, 2019

A day full of social analytics expertise from industry leading brands and equally impressive participants seeking in-depth answers. And “…If you’re not using #NetBase email alerts you are missing out on critical social data…” as it’s key to be proactive instead of reactive in today’s digital environment.

Sports 40

Sports Social Media Analytics Effort Score 40

Optimove

SEPTEMBER 20, 2022

If you’ve been here before, you know only too well that when the world’s biggest sporting event takes place, the passion, excitement, and undeniable frenzy that accompanies it presents unparalleled opportunities to tap into the magic of the moment and reap the rewards that at any other time would be a distant dream. If you’re a first-timer?

Retail 52

Retail Sports Effort Score Social Media 52

NetBase

MAY 2, 2019

For brands, netnography – also known as audience segmenting – can bring you just as close to consumers. If “just as close” sounds like an exaggeration, you’ve just uncovered what you’re missing in your engagement efforts – which impact your ability to convert via social media. Here’s how. Look Below the Surface.

Engagement 71

Engagement Entertainment Sports Social Media 71

Lumoa

JUNE 14, 2023

According to CustomerGauge’s 2022 report , NPS sports an impressive 41% trust rating among B2B businesses – higher than any other rating system of its kind! Meanwhile, 50% of consumers will likely switch to a rival after just one bad support experience. And you’re not alone in feeling that way.

NPS 208

NPS Effort Score Customer Centricity Loyalty 208

CustomerSuccessBox

JUNE 13, 2022

As a result, they will be able to improve consumer communication and engagement. You can tailor your marketing materials to their preferences, such as any common sports that a group of clients enjoys. Without extremely sophisticated data analytics software like CustomerSuccessBox , client intelligence cannot be properly leveraged.

Customer Success 52

Customer Success Net Promoter Score Customer Centricity ROI 52

NetBase

MARCH 16, 2020

When it comes to social media, there are several channels vying for top billing right now—and each has its appeal. How advanced image analytics and next generation AI technology helps brands gather better insights. Derive meaningful insight from Instagram analytics. Instagram Strategy for Every Brand. And possibly TikTok.

Strategy 56

Strategy Ecommerce Sports Analytics 56

NetBase

FEBRUARY 4, 2019

There’s arguably no greater stage for brands than the Super Bowl, football’s annual final match-up, which has become as much about the commercials as it is the sport. Just a reminder these are the little extras you have to watch for as you analyze social now. Be sure you take advantage of every bit of social data available.

Brands 46

Brands Consumers Trends Sports 46

Eptica

APRIL 11, 2018

Author: Taoufik Massoussi Understanding customer needs and emotions is central to delivering the experience that today’s consumers demand. However, most current Voice of the Customer (VoC) programs focus on structured data , from sources controlled by the company, such as feedback surveys sent out to consumers.

Net Promoter Score 50

Net Promoter Score Customer Insights Brands Data 50

NetBase

OCTOBER 23, 2019

We’re super grateful for the opportunity to share the latest and greatest social analytics advances with lots of new faces. Events require expert social media listening not only with people attending but those who can’t attend. Converged Media Rates Massive Mention. Day One Afternoon Offerings. A full day of them.

Social Media 40

Social Media Roadmap Analytics Sports 40

NetBase

OCTOBER 23, 2019

We’re super grateful for the opportunity to share the latest and greatest social analytics advances with lots of new faces. Events require expert social media listening not only with people attending but those who can’t attend. Converged Media Rates Massive Mention. Day One Afternoon Offerings. A full day of them.

Social Media 40

Social Media Roadmap Analytics Sports 40

NetBase

MARCH 15, 2019

When it comes to social media, brands must go where their audience is – and for many, that’s Facebook. But knowing where to interact isn’t helpful if you aren’t actually engaging the consumers you’ve targeted. What do your target consumers care about on any given topic? Conversion on social media is a team sport.

Video 49

Video Social Media Analytics Sports 49

AWS Machine Learning

OCTOBER 4, 2022

Real-time data can come from a variety of sources, including social media, IoT devices, infrastructure monitoring, call center monitoring, and more. You can now use Amazon Comprehend ML capabilities to detect and redact PII in customer emails, support tickets, product reviews, social media, and more.

Data 90

Data Banking Policies Social Media 90

SurveySensum

JULY 17, 2023

Decathlon, a renowned sporting goods retailer, excels in this area. They offer an innovative shopping experience by providing in-store test zones where customers can try out sports equipment before making a purchase. Nike also took this strategy seriously and created a community among sneakerheads and sports enthusiasts.

Retail 52

Retail Strategy Customer Experience Sports 52

SurveySensum

JULY 17, 2023

Decathlon, a renowned sporting goods retailer, excels in this area. They offer an innovative shopping experience by providing in-store test zones where customers can try out sports equipment before making a purchase. Nike also took this strategy seriously and created a community among sneakerheads and sports enthusiasts.

Retail 52

Retail Strategy Customer Experience Sports 52

NetBase

MARCH 13, 2019

Leveraging social media means being where your audience is – and for almost every brand or business in 2019, that means Instagram. Even if you’re succeeding on other social platforms, there’s no question you have audience segments worth engaging on Instagram. Can your social analytics tools track these?

Video 70

Video Sports Social Media Analytics 70

NetBase

MARCH 21, 2019

If you’re using social media to promote your brand at all , you probably already know how important Instagram is. Consumer FOMO is real! Instagram Live is great for Q&A/AMA sessions, new product sneak peeks, and anything your social analytics tell you your followers are interested in. Misusing Hashtags.

Video 55

Video Sports Social Media Analytics 55

InMoment XI

SEPTEMBER 13, 2022

According to Saxey, the term “modern athlete” encompasses every athlete at any age, stage, and sport. These athletes are bringing their “A” game to their sport (whether that’s on the field, in their home, or at the gym). Social media and social care have been a massive opportunity for the legendary footwear retailer.

Innovation 493

Innovation Sports Tips Video 493

Avaya

JULY 27, 2016

I recently attended the Sports and Entertainment Alliance in Technology Conference in Las Vegas. The peer-to-peer consortium brought together over 700 sports clubs, stadium operators, vendors, and top-tier technology providers to discuss and share knowledge, lessons learned, best practices and strategies for the future. Connectivity.

Sports 40

Sports Entertainment Social Media Analytics 40

SaleMove

JULY 29, 2019

Changes in customer expectations, consumer behavior, and technology are driving a seismic shift in the contact center industry. Changes coming to the contact center are in large part caused by the impact of new technologies on consumer behavior. I Feel the Change a-Comin’.

Contact Center 40

Contact Center Self Service Analytics Sports 40

NetBase

JANUARY 16, 2020

Let’s see a few possibilities – and one partnership already in the making – supported by next generation AI-powered social analytics ! Influencer marketing offers exceptional ROI for any brand’s social media marketing efforts, assuming certain criteria are met. Separating from the Royal Family. Influencer Relatability.

Brands 73

Brands Fashion Travel Sports 73

C Space

JULY 9, 2020

Drinks maker Pernod Ricard has announced a plan to create a crowdsourcing app that gives consumers and those affected by hate speech on social media the power to identify and report content they find objectionable directly to brands and companies. according to analytics firm Apptopia. There is a long way to go.

Brands 40

Brands Social Media Fashion Guidelines 40

NetBase

MAY 1, 2019

Social media analytics does a lot for brands and businesses – guiding efforts and keeping brands out of hot water. But if you don’t report your results to the people making decisions, they may not realize how vital these social analytics truly are – or why. Updated May 2019. Here’s an overview of what we’ll cover.

Social Media 43

Social Media Report Analysis Analytics 43

Qualtrics

FEBRUARY 14, 2020

As part of our Market Research Visionaries series, we spoke to Major League Baseball Strategic Research Manager, Scott Harris, about working in sports, personalizing feedback methods for millions of fans, and how a video game gave him a thirst for data. It’s a really fun challenge to bring fans’ voices to the table.”.

Sports 34

Sports Video Entertainment Feedback 34

NetBase

OCTOBER 29, 2019

You have access to Facebook and Instagram social analytics – now what? With product updates every few weeks, brands and agencies are in love with our next generation AI-powered social analytics. With product updates every few weeks, brands and agencies are in love with our next generation AI-powered social analytics.

Management 40

Management Analytics Tools Sports 40

NetBase

OCTOBER 29, 2019

You have access to Facebook and Instagram social analytics – now what? With product updates every few weeks, brands and agencies are in love with our next generation AI-powered social analytics. With product updates every few weeks, brands and agencies are in love with our next generation AI-powered social analytics.

Management 40

Management Analytics Tools Sports 40

SurveySparrow

APRIL 27, 2021

6 Product-Market Fit: You will find that there are different consumer groups who all have varied interests. Use Web Analytics: One easier way to understand the activity that goes on in your website is to track your web analytics. Sports aficionado, especially baseball. It also helps in refining your customer profiles.

Customer Journeys 52

Customer Journeys How To Groups Exercises 52

AWS Machine Learning

AUGUST 2, 2023

For graphic design platforms popularly used for enabling social media content generation, or presentations in corporate settings, a faster search could result in an improved user experience by rendering the correct search results for the images that users want to look for and enabling users to search using natural language queries.

Ecommerce 76

Ecommerce Fashion Healthcare Training 76

Pointillist

APRIL 26, 2018

Staff members can, for example, give a guest who is a yoga enthusiast a list of local studios and class times proactively, provide a list of local haunts to sports fans to watch their favorite team when they check-in, or simply stock the mini-bar with a guest’s favorite beverages. Social media. Integrate All Your Customer Data.

Customer Experience 72

Customer Experience How To Effort Score Touchpoint 72

NetBase

NOVEMBER 13, 2019

A day full of social analytics expertise from industry leading brands and equally impressive participants seeking in-depth answers. And “…If you’re not using #NetBase email alerts you are missing out on critical social data…” as it’s key to be proactive instead of reactive in today’s digital environment.

Sports 9

Sports Social Media Analytics Effort Score 9