West Monroe

OCTOBER 19, 2023

trillion by 2026—representing a 57% increase from 2023. ” What’s more, 20% expect investments in artificial intelligence (AI) to increase by at least 50%. Expectations for return on investments are high. This doesn’t always create a return on investment—and in some cases works against it.

ROI 52

ROI Technology Strategy Return on Investment 52

Lumoa

SEPTEMBER 11, 2023

billion in 2026, it’s clear that investing in a customer experience solution like Lumoa is worthwhile. Having a solid customer experience strategy in place delivers returns on investment over time. From a global market worth $9.5 billion in 2021 to a predicted market worth of $16.9

Strategy 208

Strategy Customer Experience Effort Score Net Promoter Score 208

Lumoa

SEPTEMBER 11, 2023

billion in 2026, it’s clear that investing in a customer experience solution like Lumoa is worthwhile. Having a solid customer experience strategy in place delivers returns on investment over time. From a global market worth $9.5 billion in 2021 to a predicted market worth of $16.9

Strategy 208

Strategy Customer Experience Effort Score Net Promoter Score 208

AWS Machine Learning

APRIL 6, 2023

In this post, we demonstrate how NXP, an industry leader in the semiconductor sector, collaborated with the AWS Machine Learning Solutions Lab (MLSL) to use ML techniques to optimize the allocation of the NXP research and development (R&D) budget to maximize their long-term return on investment (ROI).

Sales 78

Sales Training Metrics ROI 78

West Monroe

JUNE 26, 2023

Overall, investments and capitalizing on digital advantages in my opinion will be the driver of growth and return on investments in the future. I think focusing on this type of insight is going to be key in the current market environment. The third trend is about the symbiotic relationship between technology and customer trust.

Trends 52

Trends B2C Innovation Return on Investment 52