article thumbnail

Why The Metaverse Will Matter For Customer Experience (CX)

The DiJulius Group

According to research by Gartner, by 2026 one hour will be spent in the metaverse every day by at least 25% of us. And Bloomberg reports that metaverse technology platforms could become an $800 billion market as soon as next year. FOMO (fear of missing out), anyone? If you have put off educating yourself and.

article thumbnail

What Are the Best Strategies to Grow a B2B SaaS?

DemandJump

billion US dollars by 2026. The competition is tough in the SaaS (Software as a Service) realm. The combined B2C and B2B SaaS market size is expected to reach 307.3 And, with more than 17,000 SaaS companies in the United States alone, it's getting harder and harder to define your niche.

B2B 98
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Top 8 Email Survey Tools & Software to Collect Customer Feedback in 2024

Zonka Feedback

billion by 2026. Be it sharing promotional messages, conducting marketing research, or even surveying your customers – everything is possible with emails. According to Statista , there are more than 4.26 billion active email users and is estimated to grow to 4.73

Survey 52
article thumbnail

Ce que le décret américain sur l'intelligence artificielle signifie pour votre entreprise

Inbenta

2 Answering critical questions It comes at a critical time for AI: According to an Emerging Markets Research report, the global AI market is expected to reach a value of $6 trillion by 2026. 3 The order clarifies some of the questions that any company looking to add AI to its workflow will have to address in the months and years to come. “If

article thumbnail

50+ SaaS Customer Feedback Questions to Capture Actionable Insights for your Product

Zonka Feedback

billion by 2026. Check out the top SaaS Customer Feedback Questions to drive product growth and business success. The Software as a Service (SaaS) industry is experiencing unprecedented growth, with market projections expected to reach a staggering $374.48

article thumbnail

Outsourcing Customer Service Is Cost Effective and Process Efficient

Helpware

By 2026, the market volume of the business process outsourcing sector is on track to surpass $4 billion, and there's a reason why that figure is so high. Companies have woken up to the fact that third-party service providers can up the company's game without being a drain on in-house resources.

article thumbnail

Qualities to Look for When Building Your Customer Service Team

Help.com

The business of customer service has grown consistently, and the US Bureau of Labor Statistics says the number of customer service representatives will have grown by 5% between 2016 and 2026. If you’re looking to join the ranks and expand your customer service team, it’s important to know what you’re looking for.