article thumbnail

The Definitive Guide to Creating a Standout Customer Experience Strategy Template

Lumoa

Criteria like your company’s Net Promoter Score (NPS) or Customer Satisfaction Score (CSAT) will give you a fair idea of what customers’ opinions are like. billion in 2026, it’s clear that investing in a customer experience solution like Lumoa is worthwhile. From a global market worth $9.5

Strategy 208
article thumbnail

The Definitive Guide to Creating a Standout Customer Experience Strategy

Lumoa

Criteria like your company’s Net Promoter Score (NPS) or Customer Satisfaction Score (CSAT) will give you a fair idea of what customers’ opinions are like. billion in 2026, it’s clear that investing in a customer experience solution like Lumoa is worthwhile. From a global market worth $9.5

Strategy 208