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What Is Analysis of Variance (ANOVA)?

InMoment XI

Read on to learn more about ANOVA tests and how to use them for your own analyses. Analysis of variance or ANOVA is a statistical test developed by Ronald Fisher in 1918, and it’s been used by statisticians and researchers ever since. Types of ANOVA. ANOVA is a broad category for several types of tests.

Analysis 260
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Survey Design 101

InMoment XI

What kind of questions does this type of topic demand? Depending on the feedback you’re looking for, certain types of questions will be more beneficial than others. Multiple Choice : One of the most common types of questions, this format offers limited responses but also keeps things simple for participants and straightforward data.

Survey 493
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Paired Samples vs Independent Samples: The Differences

QuestionPro Audience

testing treatment effects). Now let’s go over the importance of understanding the role of paired t-test. This statistical test compares two variables matched in some way, such as “before and after” or “treatment vs control”. The paired t-test is designed to compare these two groups of scores.

Groups 195
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Typing Speed Test for Customer Service Agents

LiveChat

Improving your typing speed is one of the more productive things you can do when working in online customer service. All those channels are based around typing, and the faster you can type, the more customers you can help. Take the Typing Speed Test and see how you can practice to become an even faster typist.

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Manage your Amazon Lex bot via AWS CloudFormation templates

AWS Machine Learning

Amazon Lex is a fully managed artificial intelligence (AI) service with advanced natural language models to design, build, test, and deploy conversational interfaces in applications. You can use AWS services like AWS CodePipeline and AWS CodeBuild to build, test, and deploy your Amazon Lex bot automatically. Resources: # 1.

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Understanding & Using Throughput to Improve Contact Center Performance

Cyara

Endurance testing. Load testing. Scalability testing. Spike Testing. Stress… smoke… volume… Testing, testing, testing! Are all these performance testing types testing your patience? Do you have questions about what they are, when to use them, and how?

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Are Outbound Calls Reaching Your Customers? There’s a New Way to Be Sure!

Cyara

Cyara Number Trust is the first purpose-built solution that offers organizations a streamlined and faster way to conduct full, end-to-end tests across every major global, mobile network, covering all of the main third-party spam filters. When they appear incorrectly, are not branded, or are marked as spam, they’re unable to get through.