Remote Agent Training In Contact Centers: 5 Key Strategies
Playvox
APRIL 25, 2023
Let’s confess — we’ve all nodded off during on-demand remote training sessions. How can you spice up remote agent training at your contact center to make it the most engaging and effective it can be? This staying power means that those in charge of delivering customer experience (CX) need to rethink how they deliver remote training.
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