Remove products ai-avatars
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Product News – August 2022

Lumoa

Your Topics are things like “Price” or “Customer Service” – they are created by the Lumoa AI based on what your customers are saying. But, we know that the AI is not perfect. Now, we have added the User Avatar on feedback that has been assigned. New improvements to Editing Topics. to your profile!

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Seizing the Digital Future in Customer Experience Transformation 

COPC

Technological advancements, notably artificial intelligence (AI), fuel customer experience transformation. This pursuit includes engaging employees, reducing operational costs, and boosting product and service performance. With the advent of generative AI (GenAI) and large language models (LLMs), we are in an era of exponential change.

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Customer Service in the Metaverse: Navigating the Future of Virtual Support

CSM Magazine

Understanding the Metaverse Image Source The metaverse is like a massive, interactive online playground where people can meet, work, and play using digital avatars. Artificial Intelligence (AI) makes the experience smarter, with digital beings that can talk and interact with you.

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Amplify Customer Experience in Retail with Conversational AI

Lumoa

Now, technologies such as AI and machine learning are driving highly personalized customer experiences. They can also be used for experience mapping , which is a detailed visualization of a customer’s experiences with your product or services over time. For many, the answer is found in conversational AI.

Retail 208
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6 Killer Applications for Artificial Intelligence in the Customer Engagement Contact Center

If Artificial Intelligence for businesses is a red-hot topic in C-suites, AI for customer engagement and contact center customer service is white hot. This white paper covers specific areas in this domain that offer potential for transformational ROI, and a fast, zero-risk way to innovate with AI.

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Elevate Your Video Generation and Editing Game with These Superior AI Tools

Magellan Solutions

Artificial intelligence (AI) has emerged as a revolutionary technology in video production, where videos are essential to communication. The demand for AI video editing tools has dramatically increased. Professional video production and editing abilities are necessary across various sectors.

Video 98
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Seven Questions to Ask When Selecting Your Service Team’s AI Provider

TechSee

With new AI capabilities and compelling use cases being demonstrated daily, the service industry looks forward to a new generation of AI providers that answer their needs for high-quality service automation. Can you customize the AI technology to meet the specific needs of our business and industry? If so, how?