The Employee & Customer Experience Improvement Framework You Need in 2022
InMoment XI
DECEMBER 23, 2021
Every holiday season, we at team InMoment like to look back and reflect on what we’ve learned about employee and customer Experience Improvement, and then put those top learnings into a “cheat sheet” of sorts for our readers. The Continuous Improvement Framework. You’ve come to the right place! Step #1: Design.
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