Doing CX Right
JULY 9, 2023
Victoria Pelletier, a corporate leader known as "the turnaround queen," and Stacy Sherman discuss practical strategies to elevate customer experiences, engage teams, and drive business growth through unstoppable CX leadership.
Bill Quiseng
JANUARY 10, 2024
QUI QUOTES Reminders about Customers and Customer Service 15 QUI QUOTE Reminders about Leadership and Employee Engagement. QUI QUOTES Reminders about Leadership and Employee Engagement. But if you have a servant leadership mindset to CARE for your employees, your people will feel respected, appreciated, and valued.
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Experience Investigators by 360Connext
OCTOBER 17, 2018
Thanks to a fun report from CCW , Customer Contact Week, and some clever customer experience pros (and prose – ha ha,) there is a discussion around leadership buzzwords we should have. Leaders toss around terms like “engagement” and “transformation” in ways that make those terms seem less important than they are.
Experience Investigators by 360Connext
OCTOBER 17, 2018
Thanks to a fun report from CCW , Customer Contact Week, and some clever customer experience pros (and prose – ha ha,) there is a discussion around leadership buzzwords we should have. Leaders toss around terms like “engagement” and “transformation” in ways that make those terms seem less important than they are.
InMoment XI
NOVEMBER 30, 2023
Engage with Your Audience: Build strong relationships with your audience through active engagement. Brand reputation management is a multifaceted discipline that involves strategic planning, continuous monitoring, and proactive engagement. Employee Engagement Your employees are integral to your brand’s reputation.
InMoment XI
MAY 4, 2022
Leadership and Loyalty. Effective leadership. By no surprise, employees who trust and respect the leadership of an organization often feel more empowered and motivated to do their best, which reduces employee turnover and its costs. So what is the secret to fostering employee loyalty and preventing employee turnover?
TechSee
FEBRUARY 7, 2023
Primarily due to OpenAI’s heralded debut and innovative approach to packaging, they are making their latest technology easily accessible to the masses. There will likely be many instances in which AI can offer a partial solution and then engage a human asset to quickly and efficiently provide a final reconciliation.
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