How Costly Is It?to?Not Engage Customers??
Experience Investigators by 360Connext
JUNE 20, 2018
If you’ve never thought about how you engage customers, then what’s to stop them from becoming actively disengaged? It even echoes back to us in the way we engage within our own organizations. A customer isn’t a customer until they purchase something from you, right? Why did that work so well?
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