Comm100

NOVEMBER 25, 2020

To help you understand how to add live chat to your website, we have created this simple step-by-step guide that shows the most typical integration, while detailing the key features of the Comm100 Live Chat setup. How you add live chat to your website will differ slightly depending on the content management system or website builder you use.

How To 130

How To eBook Software Knowledge Base 130

ChurnZero

MARCH 31, 2020

We held a panel discussion with Customer Success leaders and our customers to share advice from the trenches as they navigate this period of unprecedented uncertainty. To open, we asked the panel about the first steps in their response strategy. 7 Key Takeaways from ‘Fortifying Customer Relationships During COVID-19’ Webinar.

Customer relationships 72

Customer relationships Leadership Customer Success Communication 72

Kayako

OCTOBER 29, 2015

door handles, mirrors, and interior panels) to save on labor costs, large corporations began to disassemble their current structures and move areas overseas for a fraction of the price. The concept also took off in the media, with guides from the likes of Entrepreneur.com on how to make your call centres go virtual.

Poor Customer Service 120

Poor Customer Service Feedback Metrics Customer Service 120

Qualtrics

JULY 23, 2019

She’s the author of People Aren’t Robots: A practical guide to the psychology and technique of questionnaire design. He’s a frequent writer and speaker on trends, leadership and performance management, and he has directed thousands of surveys examining consumer trends and citizen behavior. eBook: Guide to Modern Agile Research.

Marketing 32

Marketing Handbook Net Promoter Score Entertainment 32

Comm100

DECEMBER 12, 2017

But in order to get customer loyalty in the first place, you need to closely manage customer experience quality. Quality management means proactively improving the customer experience by researching the ‘why’ and ‘how’ of the customer journey. Here is a framework you can use to manage the quality of your customer experience.

Training 105

Training Customer Experience Customer Journeys How To 105

Grade.us

OCTOBER 17, 2018

Local SEO Guide. How to Create a Local Marketing Results Dashboard in Google Data Studio Follow the Local SEO Leaders: A Guide to Our Industry’s Best Publications The Local SEO’s Guide to the Buy Local Phenomenon: A Competitive Advantage for Clients. If you're ready to dive into the technical side of local SEO this is your blog.

Resources 22

Resources Tools Tips Competitive Advantage 22

Qualtrics

OCTOBER 30, 2019

Here’s our guide to choosing a great name, refining your ideas, and avoiding common product naming mistakes. Input from a survey panel can help you select the most promising candidates from your list of name ideas. Get the Beginner’s Guide to Product Naming. Download Ebook. trustworthiness. creativity.

How To 20

How To eBook Ecommerce Survey 20