3 Ways to Secure Customer Satisfaction and Loyalty With Accountability
Experience Investigators by 360Connext
FEBRUARY 2, 2015
.” If it works to ignore loyalty, people will continue to do that. New sales, new clients, new customers. Growth in the market meaning more new customers. How many incentives are tied to real customer satisfaction and loyalty? Make Sure The Voice of the Customer Is Heard. Great Metrics Matter.
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