The Little Known Disadvantages of a Customer-first Strategy
C3Centricity
MAY 2, 2023
The business world has significantly shifted in recent years, and I, for one, am excited to see so many companies adopting a customer-first strategy. However, like any strategy, a customer-first approach has pros and cons. As an example of this, think about Amazon , which is well known for its customer-centric approach.
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