Life Hack: Connecting Your Chatbot to a CRM Can Lead to Better Automated Support
Kustomer
JULY 18, 2022
Eighty-one percent of consumers under the age of 35 have used chatbots and we anticipate that number to continue rising. By intentionally connecting your CRM and chatbots — two crucial elements of your CX strategy — you’ll allow your support to team to increase productivity and bolster customer relationships. Social Listening.
Let's personalize your content