what-does-a-startup-ceo-actually-do-the-ceo-six Blog Related Topics 
Lumoa
JUNE 28, 2018
We continue diving into the secrets of the most successful tech companies and this time we talked with Michael Redbord, General Manager, at Hubspot Service Hub about how HubSpot does things, their failures, successes and the most common practices. Navigate the blog post -> Chapter 1. Everyone and everything is customer experience.
C3Centricity
MAY 25, 2020
Do you believe that using technology to understand customers is the only way today? In today’s data-rich environment I’m not really suggesting that you actually ignore data nor technology! In fact it seems to drown out their reasoning of what to do with all the data and they remain frozen in indecision.
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ShepHyken
DECEMBER 28, 2018
This week we feature an article by Pradeep Rathinam who writes about how we must understand what the large population of millennials expect when it comes to customer service. – Shep Hyken. Notably, millennials like to do things a little differently from the generations of yore. Then there’s the whole Veruca Salt syndrome.
Gainsight
APRIL 17, 2019
It turns out that where you got your MBA isn’t a predictor of your success as a CEO. Actually, neither is your past performance! I can imagine a CEO potentially feeling threatened by results like this, but I was super encouraged. CEOs need to change too. A good CEO is close to their teams.
Russel Lolacher
SEPTEMBER 20, 2022
As someone challenged by it, she shares what she’s learned, what it feels like and how it shows up and how leadership can better support those with this issue. Brass Tack Thinking Blog. What can trigger it. How do we reframe associated shame and guilt to move forward. Dear F **s Newsletter. Russel Lolacher.
ChurnZero
JUNE 3, 2022
What makes us so sure of this during these times of considerable ambiguity? For starters, the CS role has earned its rightful spot as one of a startup’s first ten hires. To dig into what makes CS indispensable to SaaS, ChurnZero CEO You Mon Tsang joined the Digital Disrupted podcast. There’s a good reason to do it.
ChurnZero
JUNE 3, 2022
What makes us so sure of this during these times of considerable ambiguity? For starters, the CS role has earned its rightful spot as one of a startup’s first ten hires. To dig into what makes CS indispensable to SaaS, ChurnZero CEO You Mon Tsang joined the Digital Disrupted podcast. There’s a good reason to do it.
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