the-cloud-in-2016-whats-driving-adoption-now Blog Related Topics 
Calabrio
FEBRUARY 16, 2017
With 2016 behind us, we’re wondering what we can glean from the flurry of predictions, prophecies and prognostications for 2017. Earlier this year, Call Center IQ reported businesses are aligning around the idea of “customer-centricity,” making the customer experience the “driving force for all key business stakeholders.”
Calabrio
FEBRUARY 16, 2017
With 2016 behind us, we’re wondering what we can glean from the flurry of predictions, prophecies and prognostications for 2017. Earlier this year, Call Center IQ reported businesses are aligning around the idea of “customer-centricity,” making the customer experience the “driving force for all key business stakeholders.”
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Currency Alliance
DECEMBER 20, 2022
This will help them engage many more customers – particularly in the mid-to-long tail: previously not seen as a valuable target for loyalty marketing, but now recognized as a leading source of incremental revenue. Fortunately, loyalty technology is now much more flexible and cost-effective.
Optimove
JANUARY 16, 2024
Almost forever, marketers have tried to predict each customer’s journey using rule-based marketing that sets fixed automation rules that determine when and what marketing messages customers receive. We are grateful for the enduring trust of these brands, many of which have been with us for more than a decade.
Storyminers
JULY 6, 2020
As the author of Be Your Customer’s Hero, the founder of the popular Customers That Stick® blog, and the co-host of the Crack the Customer Code podcast, Adam regularly shares his customer experience and customer service insights with a global audience. Thought leaders come in all shapes and sizes. Adam Toporek. Adrian Swinscoe.
ProProfs Chat
JANUARY 17, 2020
But, what exactly is this SaaS customer lifecycle? But, what exactly is this SaaS customer lifecycle? What is SaaS Customer Lifecycle. Do you know that 80% of US end-users prefer cloud-hosted and SaaS apps for communication and organization purposes, compared to 51% in 2016? So, let’s dive in! Develop Awareness.
Storyminers
JULY 6, 2020
As the author of Be Your Customer’s Hero, the founder of the popular Customers That Stick® blog, and the co-host of the Crack the Customer Code podcast, Adam regularly shares his customer experience and customer service insights with a global audience. Thought leaders come in all shapes and sizes. Adam Toporek. Adrian Swinscoe.
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