BirdEye

MARCH 17, 2023

In this article, we’ll explore the world of small business consulting and how you can become a successful small business consultant to help business owners get the most out of their business. Some common responsibilities of a small business consultant include: Analyzing business practices, identifying weaknesses, and recommending solutions.

Consulting 98

Consulting Social Media Financial Strategy 98

ViiBE Blog

AUGUST 2, 2021

ViiBE Blog. Call Center , Customer experience , Remote operations , Technology. But how does CRM integration work and how useful can it be for your business? How CRM integrations strengthen your call center. What does CRM integration usually look like, and how can it be implemented in call centers ?

CRM 52

CRM Call Center e-support Social Media 52

Calabrio

JANUARY 6, 2016

A service environment with this level of automation, one that blurs the line between agents and distributed “experts,” doesn’t just establish itself, and it certainly doesn’t happen overnight. CEO of Calabrio shares his predictions for the Contact Center, for 2016 and Beyond. The pace at which technology marches forward is just incredible.

Customer Engagement 133

Customer Engagement Omni-Channel Engagement Self Service 133

Bizagi

JUNE 24, 2020

Risk management and preparation comes in many forms, digital, physical, operational, emotional… here’s how you can help your business continue to operate effectively, during the COVID-19 pandemic and beyond. The best-prepared organizations will manage the disruption caused by Coronavirus far better than their less-prepared peers.”.

Management 52

Management Government Report Measurement 52

Comm100

JUNE 13, 2018

Ready to put on your holiday best? Use these tips and best practices to make this year’s busy shopping season the most lucrative one yet. Recommended for you : Complaining Customers Are Your Best Customers. We’ve heard it so many times it’s become a cliché: “The early bird catches the worm.”. Source: Statista.

Tips 130

Tips Self Service e-support Social Media 130

Circular Edge

MAY 10, 2022

Blog Credit: Ian McCue, April 7, 2022 (What is ERP (Enterprise Resource Planning)? We’ll explain exactly what ERP is, how it works, what it can do for your business, how to choose the right solution and much more. Many of the world’s best-known and most successful firms have leaned on ERP for the last quarter century.

Resources 52

Resources System Software Financial 52

Comm100

OCTOBER 11, 2017

This blog post will show you what makes a jointly-owned social media customer service strategy so necessary, and will walk you through how to implement one yourself. Introduction. Once you decide to engage in social media customer service, the next step is coming up with an effective strategy for implementing it.

Social Media 116

Social Media Customer Service Strategies Strategy Customer Service 116

SurveySparrow

APRIL 23, 2021

How much time does it take to become an expert at anything? Put differently: if you practice something for six months or 10,000 hours, you’ll become proficient. . Answers to these 2 and much more are what lies ahead in this blog. This process can gather feedback securely and anonymously. So, ready with your coffee?

Feedback 52

Feedback Survey Tools Leadership 52

transcosmos Information Systems

FEBRUARY 5, 2019

When your IT networks are compromised, your business stands to lose significant amounts of money to production downtime, system restoration work, and loss of customer trust, to mention a few. The benefits of outsourcing are aplenty – reduced costs, streamlined operations, increased flexibility for your business, and more.

Infographics 91

Infographics Trends Software Technology 91

Comm100

MAY 1, 2018

Use the following tips for managing multigenerational teams to help you harness the best of these powerful generations. As one generation moves on towards retirement, another enters the working landscape, bringing a new set of values, priorities, and expectations along with them. Generations: Why Do They Matter?

Management 103

Management How To Groups Financial 103

Comm100

FEBRUARY 7, 2018

Regardless of what the problem is, these pitfalls are at best annoying — at worst they can mean not getting proper use of the customer engagement software, or funneling money into an unsuccessful venture. It happens to many businesses. At first you feel satisfied, confident in your investment. Hidden Costs Add Up.

Customer Engagement 102

Customer Engagement Tools Engagement CRM 102