Infusing Live Chat Support with Your Brand’s Personal Touch
Kayako
NOVEMBER 1, 2017
Impersonal, inattentive, and inefficient – a study in all the things that customer service shouldn’t be. What’s the live chat etiquette you show your customers? Customer service has made leaps and bounds in recent years – but to me, it seems like live chat has been left behind. Support as a competitive advantage.
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